Quality Inn Chicopee Guest Reviews
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Linda Fri, 18 July 2025
OK, but would not stay...
Liked: Breakfast very welcome. Plenty of food and seemed fresh.
Disliked: First room that we were shown to hadn’t been clean, beds on May 2 room we were shown to had a smoke detector with expired battery, chirping throughout. Maintenance was called but didn’t show and it was time to go to bed. The front desk person removed the battery and that’s all she could do. AC was too cold. Did not respond to manipulation of controls so we turned it off.
Anonymous Sun, 13 July 2025
Pleasant
Liked: I didn't eat the breakfast the room is ok
Disliked: The TV sucked it kept narrating for me which sucked to watch TV
Anonymous Sat, 12 July 2025
Good
Liked: Every thing
Disliked: Every thing
Belinda Mon, 7 July 2025
Pleasant
Liked: Breakfast included
Disliked: Where to start. The door knob was broken, the TV wasn't set up, the window was not only unlocked it was open, and the tub needs to be replaced it is nasty. Eggs were COLD.
Tori Mon, 30 June 2025
Very nice staff, decently clean...
Liked: The staff was awesome when I was checking in - very energetic and helpful. TV was a smart TV so you can log into your own Netflix, etc. All appliances worked great. Location was surrounded by restaurants and shopping and right off 90.
Disliked: My room has carpet in it so the floors were stained a bit, but other than that it was clean. Faint odor in the room, which the AC helped with. Fitness center could use a new set of dumbbells.
Sarah Mon, 23 June 2025
Nice people. Gross room.
Liked: It was easy to get to. They also refunded us our money when we said we weren’t comfortable staying due to the condition of the room.
Disliked: We found a cockroach in the room. There was also what looked like vomit on the floor. When I went to use the phone to call the front desk about this, the phone wasn’t working.
Anonymous Sat, 21 June 2025
The room had black mold...
Disliked: Filthy
Lenilsa Thu, 19 June 2025
Never again
Liked: Nice staff. Was helpful
Disliked: Dirty. Had to switch rooms in the morning just to shower. Place smells like mold. Carpets dirty. Room dirty. Furniture dirty.
Jacqueline Sun, 15 June 2025
Wonderful staff, great location, loads...
Liked: The staff at this hotel were so wonderful. Kind and went out of their way to be helpful. Free breakfast was a plus too.
Disliked: It’s not a fancy hotel but that’s not the price point. Foe the price of this hotel is was really better than I expected.
Ramsey Wed, 28 May 2025
Very poor
Liked: Shopping centers near by.
Disliked: There were Cockroaches in my daughters room