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AustraliaQuality Inn Chicopee Guest Reviews
Overall Average Score:
Pleasant (3.5 out of 5)
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Rodriguez Wed, 30 April 2025
the bed was nice but...
Liked: Only has coffee
Disliked: the staff was horrible and weren't professional and didn't advice they were taking $100 then didn't want to release the funds
Alisa Sun, 27 April 2025
Bad
Ronald Thu, 24 April 2025
Although the hotel located close...
Liked: The breakfast was fine. There was a good selection of food.
Disliked: Unusual noisiness in the halls at night. A car was reaving its motor in the parking lot for a long period of time.
Coby Sun, 12 November 2023
There was no stay. There was no hotel. Booking.com sucks!!
Disliked: THERE WAS NO HOTEL!!! It's a half-way house. My teen daughter and I showed up to check in, and they said it's no longer a hotel. We were left stranded in Springfield. The lady at the counter was super helpful thankfully, but I will be calling and you need to make this right!!!! I have not even been refunded.
Coby Sun, 12 November 2023
There was no stay. There...
Disliked: THERE WAS NO HOTEL!!! It's a half-way house. My teen daughter and I showed up to check in, and they said it's no longer a hotel. We were left stranded in Springfield. The lady at the counter was super helpful thankfully, but I will be calling and you need to make this right!!!! I have not even been refunded.
Angela Wed, 4 October 2023
Disappointing
Anonymous Mon, 4 September 2023
I will NEVER stay at a quality Inn again or use booking . Com
Liked: Nothing
Disliked: Broken door hinge to the entrance door to my room very difficult to open and close, toilet seat broken, AC unit has a bad fan motor and was extremely loud, overall it was run Dow
Anonymous Mon, 4 September 2023
I will NEVER stay at...
Liked: Nothing
Disliked: Broken door hinge to the entrance door to my room very difficult to open and close, toilet seat broken, AC unit has a bad fan motor and was extremely loud, overall it was run Dow
Margaret Sun, 9 July 2023
Passable
Liked: Location. Near my mother's hometown. I had not visited since 1983. Friendly man at desk.
Disliked: Ants. I noticed one on the marble desk soon after I arrived. I was distracted and tired, so I didn't ask for a new room. The next morning, I saw an ant on the clean white 2nd bed. I took a picture, then looked at the window frame near the desk, and took a picture of several ants. I showed the pictures to the lady at the desk before I left. She said she would take care of it and thanked me. I told her I understood. I live in Northern Maine, and there are ants. They get in. This is why I did not complain to the point of demanding a discount or refund. The next morning, I woke up in the Quality Inn in Auburn, Maine. The back of my calf burned after I showered. I looked to find a previously unnoticed bite. This is why I can't give a higher rating.
Margaret Sun, 9 July 2023
Passable
Liked: Location. Near my mother's hometown. I had not visited since 1983. Friendly man at desk.
Disliked: Ants. I noticed one on the marble desk soon after I arrived. I was distracted and tired, so I didn't ask for a new room. The next morning, I saw an ant on the clean white 2nd bed. I took a picture, then looked at the window frame near the desk, and took a picture of several ants. I showed the pictures to the lady at the desk before I left. She said she would take care of it and thanked me. I told her I understood. I live in Northern Maine, and there are ants. They get in. This is why I did not complain to the point of demanding a discount or refund. The next morning, I woke up in the Quality Inn in Auburn, Maine. The back of my calf burned after I showered. I looked to find a previously unnoticed bite. This is why I can't give a higher rating.
