Good

Clean hotel, good service, not...

Liked: Staff was wonderful. Rooms were clean, and I am a bit of a hotel snob and usually stay at the Hampton or Hilton, but needed to sleep. It was quaint and clean.
Disliked: The areas didn?t seem to be the best, but we are bit sheltered in the country. The doors have deadbolts and chains, I felt I had to lock them all, and when my kids and I awoke, the door was open except for the chain, so I am thankful I chained it. This was probably an isolated incident with a few guests from another room who seemed very Interested in my family for some reasons.

Exceptional

Disappointing

Disliked: The toilet seat was broke the whole thing came off

Very good

Disliked: The spa/ hot tub is no longer at this location. Disappointing. Pool is still open.

Bad

Disliked: I didn't like the fact that the bathroom shower flooded the one side of the room and the last night we were there we slept in the car because there's cockroaches there and this hotel is so amazing not only did we get to sleep in the car but we also didn't get a refund.

Exceptional

Liked: The manager is excellent

Good

Disliked: The place smell like weed and smoke

It was disappointing that what...

Liked: Well the house keeping staff was extremely pleasant and always eager to help. The staff was pleasant and helpful and always did what they could.
Disliked: I called 1 hr before booking the property online. I called and asked if the hot tub and pool were usable and good working order and if the breakfast was still going on. The young lady I spoke to said pool and hot tub are all good but limiting to 6 people with a sign up. Breakfast is going on but limited and all take and go. We got to property and hot tub was filled in with concrete and pool was cold as ice. Breakfast was ok but not many options due to celiac ( gluten free ) If we had known the truth prior to booking we would not have stayed here because that was the whole pint of a romantic getaway is to have a heated pool and hot tub. We traveled from southern Catskills, almost 2 hrs away so it was disappointing but we had to make the best of it.