Quality Inn Central Guest Reviews
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|4.6 miles from Richmond centre|
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Arlene Tue, 14 September 2021
Eduardo Mon, 13 September 2021
Disliked: room smell like smoking room, floor was dirty, bathroom dirty
Thomas Mon, 13 September 2021
Liked: Absolutely nothing
Disliked: We had to reactivate our room cards every single day, sometimes twice a day. The activated a card for our room, for someone else, and that person successfully opened our door at 3:00 in the morning.
Santos Mon, 13 September 2021
Liked: There?s not much about this hotel to like besides it?s cheap. We were staying in the area only for 1 day
Disliked: The property is deteriorating and needs much repairs. They advertise breakfast and all they give is a paper bag with old snacks. Our room was not fully clean and housekeepers left dirty rags in bathroom Which I assume they were using to clean the bathroom. The bedroom still had old candy wrappers all over the floor and we had to ask for new pillow cases due to stains on the ones that were there.
Anonymous Sun, 12 September 2021
should be on an episode...
Liked: convenience to events we were attending
Disliked: *rooms weren?t crisp and clean*elevator didn?t work*breakfast was supposed to be included in stay but there wasn?t any breakfast on any morning. *my confirmation page on booking.com suggested I upgrade my room to have a ?private bathroom? for an additional $60 per night. ??? My room had a bathroom but the door did not have a doorknob (only a large hole where one would have been) and the bathroom had the occasional cockroach or two. I guess that?s why it was suggested I upgrade to a private bathroom since the door wouldn?t close and a couple cockroaches may be watching. *at over $150 per night I expected much much more*wish I could get a full refund and my memory erased of the whole experience
Theodore Sun, 12 September 2021
Liked: Nothing in particular
Disliked: Not honoring promises they collected money for
John Sun, 5 September 2021
Only takes one word HORRIBLE....
Liked: It was a horrible experience
Disliked: Said there was breakfast included but when we arrived they said they don?t have breakfast anymoreMy wife fell between the parking lot and room entrances with an employee standing right there and when it was mentioned that an accident report might have to be filled out she walked away. After much knee and hand pain all night we tried asking for a form to fill out and none was available.
Katiria Sat, 4 September 2021
Hina Fri, 3 September 2021
Ivan Mon, 30 August 2021
Disliked: Customer service is very bad, the entire facility smells old and bad, breakfast is bad, and the worst part is the bedroom is nasty.