This stay was a bit...

Liked: Beds were comfortable, room was clean.
Disliked: At the front desk when checking in I could hardly hear the front-desk guy through his mask, the plexi-glass, and the football game blaring on the TV; I had to continually ask him to repeat himself. While unpacking there were people in the parking lot asking us for food. We got to the room and the lock on the door had been broken off. The phone in the room didn't work for when I tried to call the front desk to let him know that the TV did not work. Had to walk back to the front desk where he gave me instructions on how to get the TV working, which it did. It just all seemed like quite a bit at the end of a long day. Next morning - advertised free breakfast - no breakfast seen or offered.

Ok

Liked: Better price than other options, and service desk staff was very friendly and helpful.
Disliked: Room were dirty and poorly maintained. Floors were gross, towel bar was broke and leaning in a corner. Bath fan did not work and fridge was a replacement placed by door because it did not fit in the space in the kitchen. Talked to house keeping and asked them to not service second room and the did anyway and left the door open.

The sorandes is nice and...

Liked: We didn't get no breakfast that it wasn't good because we pay to get breakfast that was very disappointment
Disliked: The quayenes

Exceptional

Liked: The staff was very friendly and helpful

Exceptional

Not clean!

Liked: The front desk staff was nice but unfortunately could not help me with a credit since I used booking.com
Disliked: The room was not clean at all! The bed had stains on the comforter and not the kind that don?t wash off! The shower curtain was orange from never being washed and there was even blood on the side of the tub! Also toilet had feces in it still. They could not offer me a refund or credit due to 3rd party booking through this site???!! Only thing they could do was offer me keys to a 2nd room to use the bathroom. But needless to say, I was done. I paid $140 to sleep for 6 hours and not feel comfortable even using the bathroom.

Good

Disliked: It was overall decent but the bed was uncomfortable. I would stay again if needed.

Our soft spot to fall!

Liked: Front desk staff was great! He gave us water & some snacks.They weren't serving breakfast due to Covid-19...understandably. We were evacuated from the fire .
Disliked: We were evacuated from Ashland and they were sooo kindhearted to us! Between Covid-19 & the fires we were EXHAUSTED & emotional in distress. The front desk personnel was Amazing and checked in with us to be sure we were staying as long as needed. They also came us toothbrushes and toothpaste,snacks & water! Thank you much!

A little pricy for the...

Liked: Clean nice pool
Disliked: Pricing loud people around us