Exceptional

Exceptional

Exceptional

Liked: Very friendly staff
Disliked: Na

It was awful

Liked: There was nothing I liked about my stay and unfortunately was stuck there due to no other available hotels near where we needed to be they were all booked.
Disliked: The staff are very unprofessional. I had to get my own toiletries, towels. No phone to call front desk. Breakfast was not even what I was told. No balcony room stuck on bottom floor we were in 129 and my family was stuck in 126. No pool. I would call front desk from personal phone as soon as I said who I was and what I needed I was automatically put on hold and they never came back to phone so I had to walk all the way to the desk. Neither room was what we asked for from the beginning . There was construction all over and the guys at desk and a female they called O were so unprofessional and should not be in front desk in charge of check in or check out or anything at all. They are very rude. I asked for 4 towels to be brought to each room and always only got 2 and had to always take them myself and was always told they could only give me 2. There was 4 adults in 129 we needed 4 towels and room 126 had 2 adults and 3 children all under 5 and were only given 2 towels. I paid over $518.88 for my stay and with the money I paid I should have at least had a better housekeeping. Front staff should of been more helpful. I paid to have a weekend where I didn’t have to do everything and instead I ended up paying just for me to do everything. I’m not sure why the staff is being paid to watch movies at front desk and ignore guest but this needs to be looked into and compensation for the horrible stay. You all will be losing a lot of business due to what I saw and how the treatment was

Fine for a safe, low-cost...

Liked: Staff at reception was friendly and helpful. The active construction didn't cause me any inconvenience, Comfortable bed.
Disliked: No chair other than a desk chair. An easy chair for a place to read and put my feet up would be very welcome. A TV in an adjoining room may have been mounted on a shared wall for how well I could hear the audio.

Bad

Liked: Found a roach in bathroom. And there was garbage on the grass and parking lot.
Disliked: Roach in bathroo.

Pleasant

Liked: No hot water

Desk person was great. Room...

Liked: Breakfast was adequate.

Exceptional