Quality Inn Carbondale University area

Wouldn’t book here ever again....

Liked: Nice area felt safe. Breakfast was decent, staff nice and friendly.
Disliked: That they have the smoking rooms right across from the non smoking rooms. I am recovering from a bad lung infection and could smell cigarette smoke coming from under our door throughout the night. When we got into our room very late at night almost midnight we walked in to the window wide open… a little creepy for two women traveling alone. Immediately shut and locked it. The bathroom floor had debris around it like it wasn’t very clean. Beds could feel the springs and not comfortable at all hard as a rock. Sheets and pillows very comfortable though.

Bad

All around bad time

Liked: The bathtubs were the only nice thing
Disliked: Staff was rude. Breakfast was terrible and the yogurt was expired and the staff didn’t care. Blinds in bedroom didn’t block the light from the lamp outside very well.

Bad

Liked: nothing.
Disliked: the staff.

Exceptional

Disappointing

Exceptional

Very poor

Liked: The staff.
Disliked: The fleas in the bed and roaches. The non compensation in my money back or half off because I had roaches and fleas in my room.

Superb

Liked: Location was perfect
Disliked: Couldn’t get a handicap room so had standard room. Wheelchair wouldn’t fit the bathroom door.