Good

Liked: It is in mid renovation so it does look really new and the beds are very comfy.
Disliked: the hallway smells of smoking and while the room is non-smoking the door doesn’t insulate well so the smell seeps into the room

Very poor

Bad

needs major updates and cleaning

Liked: staff friendly
Disliked: hotel room very dated and dark, poor lighting, floors sticky in room, bed sheets clean, but one bed was broken, and the put us in an accessible room, not sure why so every was low, overall not worth the money very disappointed

Bad

Liked: Location.
Disliked: People shouting angrily upon arrival, room smelled horrible. The floor was squishy. Didn't feel comfortable using the shower and slept on our own blanket. The floor made a squishing sound when walked on.

Never use booking.com again

Liked: It turned out to be a homeless shelter, we went somewhere else and never got our money back. False advertising, not even spelled the same way. Kwality Inn
Disliked: If we didn't have to find another place after a 4 hour drive

We did not stay there.

Liked: They had closed the business and failed to inform me that I no longer had a reservation. Please give me a refund as I had to find accommodations elsewhere.
Disliked: I am not happy that booking did not inform me.

Bad

Liked: The hotel had closed and was a homeless shelter. So I showed up there because nobody informed me the hotel was gone , then had to try and find rooms somewhere else . Plus I paid up front for 1 room now I have to wait for you guys to give me my money back . In good faith you guys should be giving me a voucher aswell for the crap you guys put my family thru . I’ll never use you guys again

Very poor