Read the bad section. From a customer service perspective, one would think they would have offered a discount or free room (I did not ask for one).

Liked: Nothing.
Disliked: Broken furniture; ants everywhere; smoke alarm hanging by wires; card key failed to work; TV issues.

Exceptional

Passable

Very good

Liked: staff was helpful because i arrived hours earlier for check in but the extra cost was waived.
Disliked: Didn't like the fact that the room is by theq parking lot

Very good

Liked: Mr. Baltimore was born a Raven(in Pittsburg). So he flew across the steel curtain to make his namesake his forever home. This maintenance man was cool and very nice. The staff in general and overall were accommodating and nice. I had a good stay and will return
Disliked: The toilet wouldn?t ever flush correctly and the hot water seemed to be in short supply. Also it was lame that the bar wasn?t open. I would like to know more about it and see if I could open it and run it

Comfortable clean an SAFE

Liked: The only place me an my husband stay Love the Staff

It?s ok but a little...

There was shooting and police...

Liked: The beds were comfortable and the room was clean.
Disliked: Hearing the gun shots and having to be approached by police.

Exceptional

Liked: I love a room first floor

Exceptional