Quality Inn Auburn Hills Guest Reviews
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|2.2 miles from Auburn Hills centre|
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Ryan, Clio Tue, 16 August 2016
Clean and comfortable. Very nice time and freindly people.
Lisa S, Dewitt, visiting DTE Energy Music Theatre Mon, 10 August 2015
Front desk and hotel staff were very friendly and helpful. Room was very nice and clean. Enjoyed our stay!
Disliked: Had a little bit of a wait for our room, but when we came back 90 minutes later our room was ready.
Gary, East Lansing, visiting Meadow Brook Music Festival Sat, 3 August 2013
Enjoyed our stay. Will return again next time we attend a concert at Meadowbrook.
Liked: Friendly staff. Great accommodation.
Alexa Sat, 8 December 2018
Our stay at the Quality...
Liked: I really liked the presentation of the facility. As soon as we arrived, we located some luggage trolleys and the check-in was super fast and convenient. I always end up losing my keys and the attendant was kind enough to provide me with an extra key. We were allowed to check in at 1pm and check out at 1230pm, which was very nice!!
The room was clean. Plenty of towels were supplied and available. The bed was very comfortable and the air was easily controlled.
Parking was convenient. Location close to gas station and freeways. The breakfast was very good and even included blueberry waffles!
Disliked: Sound travels between rooms. The ice machine was pretty inconveniently located to our room. The night attendant gave me attitude when I asked for the WIFI password..
Dawn Fri, 7 December 2018
John Thu, 6 December 2018
Liked: Your staff was very professional, and assisted with all our needs. Room was clean and comfortable, had a enjoyable stay.
Harold Tue, 4 December 2018
Anonymous Tue, 4 December 2018
Liked: Hospitality was exceptional, nice well kept interior. Staff were pleasant and eager to help. Breakfast was excellent in the morning. This will be my go to home away from home.
Richard Mon, 3 December 2018
Overall, I felt it was...
Liked: The free breakfast buffet was very good. Housekeeping was willing to come in every day to tidy the room, change towels, empty wastebaskets and just make us feel at home. Parking locations were close to the doors and always available. Room refrigerator was almost too good as we did have to turn it down a bit as our drinks were freezing overnight. There seemed to always be someone at the desk to answer any questions or concerns.
Disliked: Actually getting to the motel was somewhat problematic due to a couple of issues. First was the construction going on at the entrance to the parking lot and front door. Then there was the issue of the lack of adequate signage. Not only was the street sign removed and unavailable for a location, but there was a Quality Inn sign located near the driveway that was not lit during the after dusk hours. I mentioned this to the persons working the front desk almost on a daily basis and was given a couple of different reasons why it was not lit. These reasons ranged to a simple burned out set of bulbs to a timer not working issue to it has been out for some time. IMHO, none of these are acceptable reasons. I will even venture to guess the light is still out even a week later. Another issue was the lack of a kitchen person for the breakfast buffet set up and cooking. My wife and I stayed for about a week, so we became knowledgeable of what was available for the breakfast buffet. On a Sunday, the hours the breakfast was to be available started at 6:30 AM. We arrived at 7:30 AM to find much was not set up and available. And the desk clerk tried to be helpful, but seemed unsure of where items were located. A couple of other days the kitchen person did not come in and because we were familiar with the set up, we helped out. It would also be nice to see some other food items on the hot breakfast tray other than cheese omelette or scrambled egg patty with either sausage patty or links. Overall the room we had was nice, but it is the little things that make the difference. We had a king size bed, but 4 kiddie pillows were on it. Fortunately, we brought our own king size pillows. The AC/heating unit fan was run on auto and manual settings, but it was still hard to get used to it running at night. Maybe a quieter fan would be nice. Then there is the toilet. I am 6? 5? and a comfort height toilet would be nice to have in the rooms.
Kaila Wed, 28 November 2018
Nasty and unclean
Disliked: Roach in my room
Sudakshina Mon, 26 November 2018
Liked: The room was great at the price. It was pretty big for two people.
Patrice Sun, 25 November 2018
Liked: Have stayed a few times before @ this location and this time was not as organized or clean. Was dirty comforter left on chair in room when we arrived. Had to call twice to get it removed and took over an hour
Anonymous Sun, 25 November 2018
A great price for what...
Liked: The hotel was a great price, so thank you for that! There was a great variety in the breakfast items. The facilities were decently cleaned. Waffles are always a hit with our family. Thank you for allowing our big family to use the breakfast are to set up the pizzas we bought for lunch as the guys watched the football game and we all got ready for the wedding we were going to.
Disliked: The breakfast items were not stocked very quickly and the trash was overflowing. Also, staff should dust behind the TV's as there was quite a build up of dust. The eggs were soggy and the juice machine was acting up and the OJ tasted wither watered down or very concentrated.