Quality Inn Albany Ga

I will not be back...

Disliked: Lady at the front desk was rude. She tried to belittle me because I didn't know the differences between your process devices. I used my charge card on one device and followed prompts. Well, how was i supposed to know I'd then have to follow prompts from a tablet (different device)? She said "don't you know what a tablet is"... my response was NO. THAT WAS COMPLETELY UNNECCESSARY

Passable

Bad

Disliked: My stay at the hotel was extremely disappointing. I had booked a room because my flight was canceled, expecting at least a minimal level of comfort. Upon arrival, the receptionist was unwelcoming. Despite my request for a room closer to the office, since I was traveling alone and checking in at night, I was assigned a room at the back of the property, which felt unsafe.To my shock, the room was in an unacceptable state. The shower contained used washcloths and towels, the toilet was dirty, and there were unsightly stains on the sink, walls, and door. While the bed was made, I found a questionable stain on the sheets that made me uncomfortable. Even more alarming was discovering several roaches crawling around. I documented all these issues with photos in hopes of addressing them with the manager.When I reached out to the front desk to request a different room, I was told they had no available rooms and lacked cleaning supplies to address the mess. Due to the unsanitary conditions and the absence of adequate support from the staff, I felt I had no choice but to leave the hotel. I spent the rest of the night at the airport, where I found it to be much cleaner and more pleasant. This experience was far from what I expected, and I will not be staying at a Quality Inn in the future. I urge you to consider these issues seriously.

Horrible to be out the...

Liked: There was dried up blood smeared on the floor by the door. There was hair all over the towels rags and the shower walls. Not to mention the sheets were stained. We left and had to find another room. Upon leaving hthe attendant was no where to be found.
Disliked: It needs to be cleaned.

Exceptional

Superb

Liked: Convenient to everything
Disliked: N/A

Very good

Liked: Location, comfort and pleasant staff
Disliked: The pool was closed for maintenance

Passable

It was decent really wanted...

Liked: The staff were kind.
Disliked: The time the pool open.