Name: Quality Inn Airport
Address: 10232 Natural Bridge Road, Saint Louis, MO
Telephone: (888) 420-1655

Please do not go to this hotel. False advertising, ghetto, and horrible customer service.

Liked: Nothing really.
Disliked: The complimentary breakfast because you had to go next door to eat and it was only 3 food items included. I asked for toast and was charged $5.40. The staff was looking totally unprofessional and the swimming pool was totally destroyed and looked horrible. I was so glad to checkout because I was truly disappointed and unsatisfied.

Very good

Passable

Poor

Liked: location
Disliked: Television and refrigerator did not work in room had to be switched to a different room.

It was adequate.

Liked: The close vacinity to the airport and the free shuttle bus.
Disliked: There was no raport with the reception staff,very unfriendly. The room was badly in need of updating with the bathroom needing it most.Supposed to be sound proofed. We could hear every noise from other guest going and in their rooms and aircraft noise.

Exceptional

Very good

Just wonderful

Liked: Service
Disliked: No complaints

Exceptional

The staff never answered the...

Liked: Location
Disliked: No comforters only sheets

Not worth the lower cost....

Liked: I was taking a quick overnight trip to St. Louis with my kid. We flew in so proximity to the airport and car rental spot seemed like a plus. I read positive reviews for the property on Booking, but when I arrived I immediately saw that the pictures on Booking and the description of the facilities were misleading. The entire property had a faint to very noticeable pot smoke smell. Carpet in the hallway was dirty and worn. I noticed a bag of trash outside of a room as we walked to our room. This was around 3 pm, and the same bag was still outside the room the following morning. When we checked in the beds were made, but when we went to lie down for a rest we noticed the bed only had sheets but no comforter or blanket. I went to the front desk and asked for some and they said they thought there may be some in the laundry and they’d put them in the room while we were out. When we returned, still no blankets. So I went to the desk again and they had to find some. The breakfast was only a waffle iron and a toaster. No fruit or other options. Walls were thin and I could hear tv and conversations from rooms surrounding ours as we tried to sleep. The furniture in the rooms were pretty beaten up, the locks on the door were very loose and missing screws. The room seemed clean, and the price was lower than most places, but I’d never stay there again.