Quality Inn Airport Guest Reviews
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Write a review
Nina, Erie Thu, 18 May 2017
Please do not go to this hotel. False advertising, ghetto, and horrible customer service.
Liked: Nothing really.
Disliked: The complimentary breakfast because you had to go next door to eat and it was only 3 food items included. I asked for toast and was charged $5.40. The staff was looking totally unprofessional and the swimming pool was totally destroyed and looked horrible. I was so glad to checkout because I was truly disappointed and unsatisfied.
Shana Fri, 19 April 2024
Nightmare on elm street
Liked: Nothing
Disliked: Everything staff safety cleaning no TV no phone to contact front desk. Asked from refund they refused. Said was booking. Coms problem. I still haven't got anything back
Latrice Fri, 19 April 2024
Good
Precious Thu, 18 April 2024
Exceptional
Robert Wed, 17 April 2024
Disappointed for a Quality Inn...
Liked: Close to STL airport
Disliked: Bed frame was a metal cot that made noise when moving in bed. Cigarettes type odor inside room. You could hear noises from hallway. Shower head loose, not enough lighting inside the room. Carpet worn out and full of holes in the hallway.
Cody Tue, 16 April 2024
Good
David Mon, 15 April 2024
Good staff, close to everything...
Liked: I like the value I was given. I knew I wasn’t going to be going to a luxury hotel, yet the staff were actually pretty friendly, and the hotel isn’t too far from town. Plus, the jets at the airport across the highway weren’t too loud at all; the highway was a little noticeable at times though, but not a problem for me.
Disliked: Would wish for a pool or continental breakfast, but at this price point I can’t really complain.
Matthew Sun, 14 April 2024
Pleasant
Eugene Sat, 13 April 2024
Liked: It's proximity to the airport and free shuttle.
Disliked: Surprised that the lock and bolt system on the room door was missing a piece thus could not be used to secure the room which did not give me a great sense of safety.
Chris Sat, 13 April 2024
Liked: Location only
Disliked: My room looked newly upgraded - the floor was so dirty I had to put a wash cloth by my bed to wipe my feet off before going to sleep - they need to clean their floors - there were drill shavings on the floor and just basic traffic dirt - upset!
Lujwana Thu, 11 April 2024
Could of been better
Liked: Conveniently located
Disliked: The staff was not helpful and TV didn’t work right