Quality Hotel & Suites At The Falls

Polite and courteous staff.

Liked: Close to Rapids Theatre.
Disliked: Not too much around open or restaurants.

We found several beer caps in the room, one of which my son stepped on barefooted and cut his foot. There were also dirty Q-tips on the floor alongside the bed from someone cleaning their ears. Although dated, the rest of the hotel was clean. I would have the room maids step up on their job however.

Liked: Staff was professional and friendly and made it easier to overlook the lack of cleanliness.
Disliked: Room was dirty.

Disappointing

Disappointing

Bad

Liked: Loaction was good but they charge more what is mention by booking.com

Superb

Passable

Nice location, DIRTY

Liked: Location was good. Front desk staff was personable.
Disliked: My room was dirty. A previous guests' hair and broken crackers scattered on the floor.

Every employee we dealt with...

Liked: Close to the Falls,
Disliked: Wish they had more parking close to hotel.

Great value and location !

Liked: Location os close to Tourist information for maps, and close to the Falls. Good breakfast!
Disliked: Limited parking

Absolute winner of the worst...

Liked: The only good part about this hotel is the location and the photographer who made their album for booking is an absolute genius, definitely was able to make it look a thousand times better than reality
Disliked: Disastrous experience, when we first got there our room wasn’t cleaned so they had to change us to a different one. In the next morning nobody even bothered to show up and clean our room or change towels. Hotel felt super old and definitely needs a renovation. The breakfast was a joke so we ended up having breakfast outside the hotel. Staff was friendly but far from professional. The pool looked very much like an indian tea cup.