Quality Hotel & Suites At The Falls

Polite and courteous staff.

Liked: Close to Rapids Theatre.
Disliked: Not too much around open or restaurants.

We found several beer caps in the room, one of which my son stepped on barefooted and cut his foot. There were also dirty Q-tips on the floor alongside the bed from someone cleaning their ears. Although dated, the rest of the hotel was clean. I would have the room maids step up on their job however.

Liked: Staff was professional and friendly and made it easier to overlook the lack of cleanliness.
Disliked: Room was dirty.

Very poor

Disliked: Terrible the breakfast, two hours in line, poor menu, the cleaning was non existent. The pool is worse pool

Pleasant

Liked: location
Disliked: my parking was not validated

Superb

Liked: All of good

Passable

Skip the breakfast

Liked: Breakfast was horrible, line would go back to the elevator every morning, just a couple of options, they keep running out and restocking only a handful at a time, juice machine was always filthy, all guests were pilling up at the bar for lack of chairs, didn’t get the name, but there was always a young black girl ( supposedly an employee) stealing yogurts cups to take home and being nasty to elderly guests, I saw more than one complaint about her, I’ve never seen something so demeaning, we ended up eating elsewhere
Disliked: Front desk ladies were friendly, location was close to everything

Very good

Near the Fall and very...

Exceptional

Very good