Quality Hotel Hamilton Guest Reviews
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|6.5 miles from Hamilton centre|
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Ashley, Puslinch, visiting Carmen's Banquet Centre Mon, 28 August 2017
Bonnie, Peterborough Thu, 26 April 2012
Liked: Delicious fresh baked cookies were served at 1pm. The breakfast had lots of choice and was good (although very busy Sunday morning and had to wait for a seat). Good location right off the highway. Friendly staff. Lots of free parking.
Disliked: Our toilet was sluggish and then overflowed. We had originally called the desk at 4pm to tell them about the overflow. The girl at the front desk said she was the only staff member there, so no one could fix it. So we had to switch rooms at 10pm - not fun to pack everything up and move it again after a long day. We did not get any kind of reimbursement for this. In the second room, the tub surface was peeling everywhere so we could not have baths, and the sink drain was very slow.
Anonymous Mon, 10 December 2018
Liked: The design update and quality of furnishings was excellent.
Disliked: Access from highway extremely difficult in dark.
Anonymous Sun, 11 November 2018
Liked: The staff was amazing The pantry Was clean
Disliked: It was coldThe one elevator was down and the second working one did not feel 100% safe
Cindy Fri, 2 November 2018
Liked: Close to where I was attending meetings.
Disliked: Would be nice to have regular tea bags in the room.
Andrew Wed, 24 October 2018
It was a good stay.
Liked: Clean hotel
Great reception at the front desk.
Disliked: Noisy patrons on the floor I was staying on. It would be good to separate wedding parties and sport teams from the rest of the guests.
Caron Mon, 22 October 2018
Served the purpose.
Liked: The restaurant staff was excellent. Food was good. Even when very busy staff was cheerful friendly,attentive and efficient.
Disliked: When we arrived the desk clerk was sullen, smug and unhelpful. Needs a few sharp lessons in customer service. Our room was poorly serviced before we arrived and not at all on two of our three days stay.
Matt Sun, 21 October 2018
Liked: Modern room
Disliked: Hockey tournament was on so the elevators and hall ways smelled really bad and kids were playing hockey In the hallway all night.
A Sun, 21 October 2018
The hotel is average.
Liked: Nice renovated rooms
Disliked: No breakfast, the bed was uncomfortable (lumpy mattress cover), my room wasn?t cleaned completely.
Amanda Wed, 17 October 2018
Disliked: Staff was pretty rude, one of the only places that doesnt accept cash or debit deposits
Zixin Thu, 11 October 2018
Julie Thu, 11 October 2018