Exceptional

Liked: the decor and the staff were amazing!

Pleasant enough but wouldn't come...

Liked: Quirky rooms. Nice staff. Nice surrounding restaurants and location.
Disliked: We were told we'd get slippers for the stay (quirky thing my husband likes), we didn't. We asked for the sheets to be changed mid way through our visit, they weren't. For the amount of money we paid, we expected better service. We were told we'd get late check out but it wasn't put on our booking for some reason? So checkout was a little stressful and rushed. Otherwise it was nice enough. One thing that made up for it was the nice staff.

Exceptional

Superb

Superb

Liked: Central city location. Historic building.individual decor of rooms

Wish I had my money...

Liked: The facilities.
Disliked: The staff and the amenities. Room service was really lacking, and they were really rude when speaking to them. The staff were so bad it really brought down the whole experience.

Exceptional

Liked: Stylish, unique, staff were very friendly. Stayed here to catch a show at the State Theatre which is right next door/below the hotel, fantastic location close to Westfield and QVB. I parked overnight just a block away, but there were a lot of public transport options close by as well.

Exceptional

Very good