QT Perth

Very good

Disappointing and will not return,...

Liked: Location and reputation from previous visits
Disliked: Staff were not welcoming and lacked interpersonal skills, our room did not get cleaned once or offered to be cleaned until after we had requested towels multiple times stating we have not had a room clean at all, even though we never had do not disturb sign present. Was only given 2 towels even though they knew we had a child in the room. Multiple lights didn’t function, the iron in the room was broken. Which we had to go to front counter to request as the phone was also broken and not functional, very slow turn around time to bring a replacement up. Only way to request service was via online so if it wasn’t a standard option or request it wasn’t able to be completed. Over the top chemical cleaning/diffuser smells through out. Towels very average condition and not high class as would expect of a 4-5 star hotel.No where to put rubbish including nappies as room service never happened. (1 small bin in bathroom only).

Disappointed with the standard of...

Disliked: The room was really small and of a very average standard. Description indicated that the bathroom would have a double shower head, but it didn't and the bathroom was quite small compared to the pictures and description. Disappointing room for the price.

Very good

We had a great time...

Liked: The big bath was amazing and the rooftop bar
Disliked: Couldn’t open the window in our room would of been nice for fresh air and if there was a better exhaust fan in the bathroom so you could have doors open while in the bath and after shower

Exceptional

Pleasant

Liked: Location was amazing. The room was very spacious
Disliked: The lighting in the rooms is so under done that, while "moody" makes it so hard to function in the space We were also there for our 25 th anniversary, which we did advise the hotel of .and other than getting a price list of what extras we could pay for (and we did pay $14 for 3 of the smallest truffles and such a strange number for a couple, not 2 or 4 and $40 for a bottle of sparkling wine), the anniversary was not mentioned by any of the staff at any time and nothing special added to our stay, that was very disappointing given the price point

Not what I expected

Liked: Cleanliness
Disliked: Lack of outlookVery poor lightingSurprise extra payment for early check in.

Luxurious stay in the centre...

Liked: Very luxurious room with beautiful big wooden floorboards. Nespresso machine was a bonus. Great block out curtains to shut out lights at night.
Disliked: Had trouble working out where all the light switches were. Only longlife milk.