Pug Seal Polanco Anatole France

Exceptional

Not sure if I would...

Liked: First impression: The hotel is not what I expected from the online photos. The decor is not bad, and some of the art and furnishings are very nice; however, instead of feeling cool and whimsical, it comes across as a little chaotic. Feels like an upscale second-hand store in some areas. There is NO ELEVATOR and I had to walk up many flights of narrow, institutional-looking, dimly lit stairs to get to my room. This was once a home, and this part of the hotel, perhaps, was where the staff lived. The stairs to the rooms were very unappealing, and in the staircase area the walls had peeling paint. I hated walking to my room, but there was no other way to get there. This needs attention!! The room was nice - it had an excellent TV and a wide selection of channels to watch, as well as a very comfortable bed. My room had a nice two-deck patio that was pretty. The staff is lovely, quite helpful, and cheerful. The breakfast was very good, and I ordered room service twice, which was also very good. The area around the hotel is beautiful. I felt very safe.
Disliked: As mentioned, rooms in the back part of the hotel must be accessed through a dark, gritty staircase. This is very unappealing.

Very good

Liked: Well located in Polanco, very comfortable bed and great breakfast. Early check in was offered, and the staff were great.
Disliked: We were a bit disappointed with the decoration that looks much better in picture than in real. Many maintenance work is needed, especially in the bathroom (paint cracks, etc.).We stayed at better hotels for much cheaper in Mexico City.

Exceptional

Exceptional

We loved this hotel. No...

Liked: The breakfast was absolutely wonderful. Great choices, excellent, fresh food. The location was in a lovely part of Mexico City. Easy to walk to restaurants, shopping.
Disliked: The room was dark-ish...better lighting would be great.

Perfect stay in Mexico City

Liked: The property combines nineteen thirties charm with modern comfort and amenities. Excellent location, quiet. Attentive professional staff. Highly recommend this hotel.

My favorite boutique hotel in...

Liked: Gorgeous and artistic decor, gracious staff, wonderful food, and super comfortable beds!This was my third stay at Pug Seal.
Disliked: Music was a bit annoying.

Beautiful boutique hotel in Polanco

Liked: We had the most relaxing stay at this beautiful boutique hotel in Polanco; it was so quiet and peaceful and we loved waking up in the morning to hear the birds chirping outside in the garden; all of the staff were so friendly and helpful; the bed was enormous and very comfortable; breakfast was fabulous and I loved that they had 'cafe de olla' every morning; we loved walking around the neighborhood, with all of the shops, cafes and restaurants, as well as all the public parks and tree-lined streets - highly recommended.
Disliked: Nothing.