Pug Seal Allan Poe

Highly recommend the Pug Seal...

Liked: Great location, with tons of restaurants in the vicinity. Super nice staff, breakfast was fantastic. Also, check out the roof terrace…great for an afternoon/evening drink from the honesty bar…

Charming Hotel with Great Service,...

Liked: The location is excellent — right off the main street in Polanco, surrounded by beautiful, high-end shopping and top-tier restaurants. The hotel itself has stunning Mexican character and felt both elegant and secure. Everyone on staff was polite, helpful, and genuinely friendly. I really appreciated the thoughtful touches, like the complimentary hallway snacks. Breakfast was a highlight thanks to the fresh orange juice, delicious omelette, and chance to meet others. My room was lovely and offered a relaxing view of the nature outside. I also really valued the local dining recommendations.
Disliked: A few comfort issues made the stay feel more like an 8.5 than the 9.0 it’s rated. The bathroom was cramped, with a sink area that felt too tight to use comfortably. The shower water didn’t get hot enough and took a while to warm up, and the toilet was oddly loud. Also, the hair dryer was underpowered - not what I’d expect from a hotel that touts Michelin-level quality. Breakfast outside of the omelette was disappointing: the chilaquiles and huevos rojos fell flat.

Had a great stay

Liked: Location, clean, quiet

Superb

Absolutely enchanting!

Liked: Absolutely enchanting!Our recent stay at Pug Seal Edgar Allan Poe in Mexico City was nothing short of magical, a true testament to refined hospitality and thoughtful design. From the moment we stepped through the door, we were enveloped in an atmosphere of serene elegance.Our Executive Suite was a dream. Bathed in natural light, the room offered breathtaking views that felt like a living painting. The mornings were particularly special, with the sweet melodies of singing birds serenading us outside our windows – a perfect, tranquil start to each day. The spaciousness and tasteful decor of the suite created a luxurious yet comfortable haven.Speaking of mornings, the fresh juices and vibrant fruits served were a delightful and healthy indulgence. It was clear that quality and care were paramount. We also thoroughly enjoyed the wonderful outdoor sitting areas, perfect for relaxing and soaking in the charming ambiance of the property. These spaces provided a peaceful retreat from the bustling city, allowing us to unwind in style.The staff at Pug Seal Edgar Allan Poe are truly exceptional. Their attentiveness and genuine warmth made us feel not just like guests, but like cherished friends. They anticipated our needs before we even voiced them, ensuring a seamless and utterly enjoyable experience. Their dedication to providing personalized service is a rare and treasured quality.The location is another highlight. Nestled on a quiet, picturesque street, the hotel offered a peaceful respite while remaining conveniently close to everything Mexico City has to offer. We found ourselves easily strolling to numerous attractions, restaurants, and shops, making our exploration of the city effortless and enjoyable.Pug Seal Edgar Allan Poe is more than just a hotel; it’s an experience. It’s a place where every detail is meticulously curated to create a sense of home, a sanctuary of tranquility amidst the vibrant energy of Mexico City.

Very good

Breakfast was fabulous. Comfortable beds

Liked: Quaint boutique hotel with wonderful service. Breakfast was exceptional
Disliked: Nothing

Treated like family

Liked: Atmosphere staff location breakfasts
Disliked: Pity it doesn’t do food other than breakfast

We booked here because our...

Liked: The location of the property is good and near shops and restaurants
Disliked: Our room was in a building next to the original building. Our room had small window to the staircase. Most of the staff that were at the front desk could not help us with information that we needed or could not help us. There was a leak in the sink that did not get fixed while we were there. There is no phone in the room that connects to the front desk so we had to walk down to ask for anything.