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Principal York eeeee
Principal York, Station Road, York | Area: York City Centre - Train Station
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4.15
HOTEL RATING: 
VERY GOOD
4.15 out of 5 (2003 Ratings)
0.5 miles from York centre
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Hotel Description
The 5-star Principal York formerly The Royal York Hotel is set in quiet gardens with views into the new Garden Room overlooking York Minster. Free WiFi is available through the hotel and the leisure club includes a sauna steam room and heated indoor pool. It has stylish and modern rooms featuring a flat-screen Smart TV tea/coffee making facilities and a work space area. Guests will find an iron ironing board and hairdryer in the wardrobe and each bathroom has a rain shower. The Refectory Kitchen and Terrace and Chapter House bar offer fresh seasonal food with a local flavor while traditional afternoon tea is served in the Garden Room. A full English buffet breakfast is available each morning. With a gym and indoor pool the hotel is next door to York Train Station with fast and frequent connections to London Scotland and across the north of England. The property offers parking for guests driving to the property. The historic city center and York Shambles are a 5-minute walk from the hotel and York Racecourse is 5 minutes' drive away.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Business Center
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` Fitness Center or Spa
` Accessible
` No Smoking Rooms/Facilities
` Restaurant
` Games Room
` Garden
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Indoor Swimming Pool
` Parking
` Room Service
` Safety Deposit Box
` Sauna
` Terrace
` VIP Room Facilities
` Bar
` Concierge Service
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Family room
` Smoking area
` Dry cleaning
` Internet services
` Spa and wellness centre
` BBQ facilities
` Non-smoking throughout
` Trouser press
` Breakfast in the room
` Ironing service
` Bridal suite
` Gift shop
` Hot tub
` Packed lunches
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Snack bar
` Indoor pool (all year)
` Special diet menus (on request)
` Shared lounge/TV area
` Daily maid service
` On-site parking
` Private parking
` WiFi everywhere
` Accessible parking
` Body scrub
` Body wrap
` Secured parking
` Daily Housekeeping
` WiFi available in all areas
` Kid meals
` Pool towels
` Wine/champagne
` Bottle of water
` Fruits
` Pet bowls
` Beach chairs / loungers
` Hot tub/jacuzzi
` Beauty Services
` Facial treatments
` Waxing services
` Manicure
` Pedicure
` Body Treatments
` Spa Facilities
` Steam room
` Spa/wellness packages
` Fitness
` Fitness classes
` Pool/beach towels
` Sun loungers or beach chairs
` Breakfast options
` Key card access
` Smoke alarms
` CCTV in common areas
` CCTV outside property
` Fire extinguishers

Principal York Guest Reviews

OVERALL AVERAGE SCORE: 
VERY GOOD (4.15 out of 5)

Write a review

0.5

Poor - 0.5 out of 5

Linda Wed, 12 August 2020

Disappointing, poor service and expensive

Liked: Location
Disliked: Hotel was poorly understaffed Breakfast was 2 1/2 hours late to the room No maid arrived to clean the room

4

Very Good - 4 out of 5

Scott Tue, 11 August 2020

Great potential but if your...

Liked: Hotel looks stunning inside. Staff were friendly and breakfast very good.
Disliked: Five star hotel and no AC is very poor. The fan they provide was about as powerful as a child blowing out birthday candles. Usual rip off for drinks

4

Very Good - 4 out of 5

Melanie Tue, 11 August 2020

Excellent the view from room...

Liked: Location was great breakfast good and staff very friendly
Disliked: Rooms where a bit scruffy for what we paid

5

Exceptional - 5 out of 5

Tracy Tue, 11 August 2020

Fab hotel in a perfect...

Liked: All was fab however it was 15 per day to park for residents and at the price per night I think it should have been included...however still a lovely hotel which I would recommend to all
Disliked: The doors bang greatly and nothing you do can stop it

1

Poor - 1 out of 5

Andrew Tue, 11 August 2020

Dont Bother

Liked: Location and downstairs appearance was very nice
Disliked: The reception staff are too thinly spread its a nightmare trying to get hold of anyone, The room was awful stayed for two nights barely got any sleep as the heat in the room was ridiculous One fan that didnt do much and had to prop open a window to save me and my partner from cooking not a very pleasent stay very overpriced for the size of the room and not a good experience i have lodged a formal complaint because the room condtions were unacceptable I understand the hotel advertises that it does not have AC but its about time they thought about it as you dont pay a good price to sit and sleep in what feels like a sauna. To conclude i would seriously consider staying elsewhere if i were you the hotel itself is well presented from the outside and in the downstairs areas. But the room i had was rather dated the frame in my window was splitting so it was a danger every time i had to prop it open but as i said with the fan alone we would of fainted so had no choice. Staff coverage could be better managed if you use your telephone to phone down as i did for room service be prepared to walk down when no one answers, and even then you will probably find a queue. I understand sometimes everyone can have an off experience at a hotel but from standing in reception you would soon hear a number of complaints from other customers so it sounds like there are a number of issues here. Looks the part but thats where it ends!!!!!

5

Exceptional - 5 out of 5

Anne Tue, 11 August 2020

Exceptional

5

Exceptional - 5 out of 5

Hannah Tue, 11 August 2020

Exceptional

4.5

Wonderful - 4.5 out of 5

Anonymous Tue, 11 August 2020

Loved our stay, just wish...

Liked: The staff were lovely, the location was perfect, the garden infront of hotel are great for our dog.Everyone was so helpful.
Disliked: I wish there was aircon in the room+ More time could have been take to refill the condiments ( tea,coffee ect) as it looked like it was really rushed.

3

Pleasant - 3 out of 5

Martin Tue, 11 August 2020

When we got there there...

Liked: The breakfast was very good and location was close to all amenities
Disliked: Room was too warm should invest in air conditioning

5

Exceptional - 5 out of 5

Caroline Tue, 11 August 2020

So well organised and felt...

Liked: The beautiful groundsThe room was exceptionalAnd the breakfast was delicious

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Principal York Station Road, York