Principal York

Good

Exceptional

Liked: Staff were so amazing, location was great for going to a show in the centre and general touristing and is literally attached to the train station while maintaining a quiet atmosphere without any disturbance from the trains. Great value for money also!
Disliked: Nothing!

Very good

Liked: I liked the view from my room.
Disliked: The breakfast was a bit under par - often running out of crockery, cutlery, or food and not really replenished frequently enough.The lockers for the leisure area were awkward and really need changing. It would be great to be able to get to pool/gym from your room without having to walk through the lounge area (so you could throw on a robe rather than have to get fully dressed) but I think this may not be possible with the building lay out.

A lovely stay

Liked: Location brilliant. Loved the grandeur and ambience of the building. We paid a little extra for a view of the minster - lovely . Welcoming staff , always willing to help .Facilities in hotel great . Breakfast lovely. Staff dealt with issues eg we had a problem with the air conditioning, unable to fix it promptly so a change of room offered and taken.A lovely stay for our 40th wedding anniversary . Thank you :)
Disliked: Nothing we can recall

Pleasant but not as good...

Liked: It’s a lovely building
Disliked: Our room 349 started to look tired and the paintwork not great. Quality of things seem to have gone down hill since our last visit.

Exceptional

Exceptional

Exceptional

Superb

Liked: Amazing ambience
Disliked: The breakfast coffee was stewed - last time we stayed it was served fresh to the table