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Principal York eeeee - 0808 164 1025
Principal York, Station Road, York -0808 164 1025
Area: York City Centre - Train Station
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BOOK ONLINE OR CALL - 0808 164 1025
3.75
HOTEL RATING: 
GOOD
3.75 out of 5 (2001 Ratings)
0.5 miles from York centre
BOOK ONLINE OR CALL - 0808 164 1025
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Hotel Description
The 4-star Principal York formerly The Royal York Hotel is set in quiet gardens with views into the new Garden Room overlooking York Minster. Free WiFi is available through the hotel and the leisure club includes a sauna steam room and heated indoor pool. It has stylish and modern rooms featuring a flat-screen Smart TV tea/coffee making facilities and a work space area. Guests will find an iron ironing board and hairdryer in the wardrobe and each bathroom has a rain shower. The Refectory Kitchen and Terrace and Chapter House bar offer fresh seasonal food with a local flavor while traditional afternoon tea is served in the Garden Room. A full English buffet breakfast is available each morning. With a gym and indoor pool the hotel is next door to York Train Station with fast and frequent connections to London Scotland and across the north of England. The property offers parking for guests driving to the property. The historic city center and York Shambles are a 5-minute walk from the hotel and York Racecourse is 5 minutes' drive away.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
Other Amenities
` Pets Allowed
` Restaurant
` Garden
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` BBQ facilities
` fan
` Heating
` Wheelchair accessible
` indoor pool
` telephone
` Concierge services
` Doorman
` Family Rooms
` Free Wi-Fi
` Game Room
` Massage services
` Closet
` Daily Housekeeping
` English
` Parking Available
` gift/souvenir shop
` smoking allowed
` Linens
` Carpeting
` Smoke alarms
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Internet access in public areas
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Room towels provided
` Separate shower/bathtub
` Spa/sauna
` Toiletries provided
` TV & Movies/Shows
` Wake up call
` Desk/workspace in all rooms

Principal York Guest Reviews

Overall Average Score: 
Good (3.75 out of 5)

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4

Very Good - 4 out of 5

Simon Sat, 16 October 2021

Very good

Liked: A little noise from the station at times woke us up
Disliked: The bed and pillows were extremely comfortable and the room was immaculate

2.5

Fair - 2.5 out of 5

Jonathan Sat, 16 October 2021

Expected better

Liked: Initial room in Sidings annex had strong smell of drains in bathroom. Alternative room OK. Dirty marks though on carpet and back of wardrobe doors. Ceiling very cracked. Complimentary snacks and water not provided every day. Felt that the care taken over the room standard by the hotel was not up to 5 star rating.
Disliked: Great location. Very good breakfast. Lovely staff. Reasonable parking.

4

Very Good - 4 out of 5

Hasan Sat, 16 October 2021

Very good

3.5

Good - 3.5 out of 5

Rebecca Fri, 15 October 2021

Pretty & Great Location

Liked: The location was brilliant and the front end of the hotel was stunning.
Disliked: We had a few issues with the room and we were situated in the extension of the hotel, not in the main section which was a little disappointing but would probably stay again and pay a little more for better rooms.

2.5

Fair - 2.5 out of 5

Keith Fri, 15 October 2021

Great location & large rooms,...

Liked: Very close to York city centre & right next to the train station.
Disliked: Booked 2 rooms & one was ready bar 12:45pm, which was fine as we wanted to get our bearings around York. Returned at 3pm to be told room still not ready & would be just a few minutes- took more than another hour, which was very inconvenient as we had a 5:30pm dinner reservation.Wanted to go to the pool in our robes, one room had these the other didn?t- called down to reception to request robes to be told robes were available from the spa!- hit at the spa said robes should be in the rooms!-Sorted eventually but seemed the right hand didn?t know what the left hand was doing. Staff generally helpful and pleasant but appear inexperienced, which I can only put down to the effects of the pandemic on attracting experienced personnel.

3

Pleasant - 3 out of 5

Ann Fri, 15 October 2021

short break

Liked: The room was lovely very spacious
Disliked: room service was non existent didn?t even get a call back to place my order which reception promised I would.No housekeeping which I was informed of when I checked in told to ask for anything I needed.When I asked for tea bags was given two when I asked for two more was given them but told we are short of tea bags .No milk delivered to room bought some from M&S. The restaurant wasn?t open so could only have a limited menu in the bar which was very busy.Not what I expected from a 4 star hotel.

3.5

Good - 3.5 out of 5

Ali Thu, 14 October 2021

Good

Liked: Public areas were very nice - grand hotel
Disliked: Urban room very small and dark

1.5

Poor - 1.5 out of 5

James Thu, 14 October 2021

Absolute Furness

Liked: the location of the hotel was perfect and a 5 minute walk to the city centre which was perfect for our visit. it was clean and the hotel looked lovely.
Disliked: Our room was absolutely boiling. we stayed 2 nights and could barely sleep for either of them. The hot water pipe running through our room heated the room up so much. we could barely open the window and we had only a rubbish little fan to try and cool the room, it didn?t make a difference. With the room being so small, which was expected as we only booked standard, combining with the heat we felt so clammy and claustrophobic.After the first night we went down and raised the issue. The lady on the desk told us there was nothing they could do. She said every other room is booked but if it wasn?t she would have moved us? thanks?instead, they added another fan which again didn?t make a difference and our second night was just as uncomfortable.

4.5

Wonderful - 4.5 out of 5

Ann Thu, 14 October 2021

Very nice few days

Liked: Breakfast was good, service very good.
Disliked: You could never get through to reception. Also the restaurant was closed.

4.5

Wonderful - 4.5 out of 5

Amy Wed, 13 October 2021

Superb

Liked: Hotel was lovely, it was expensive and breakfast to not be included felt unreasonable.Fab location, brilliant service.

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Principal York Station Road, York