Never any updates to rooms

Liked: Nothing...we been coming here 5 years straight nothing ever updated in rooms by pool or in hallways....but next year we r tring somewhere else.
Disliked: Smell from elevator was of grease n burnt rubber.Bed sheets were not changed before we arrived.Chairs on balcony were broken.Kids ( maybe 10 n 12) on private beach after beach hours throwing rocks n debris in water til almost 1am...called front desk no one showed up.

Disappointing

Liked: I like the view of the bay, the pool was nice.
Disliked: The staff was horrible. People with nasty attitude, front desk manager was extremely rude. When we got there the room wasn?t ready and it was 40 minutes after check in time. We were told because of late check outs. On the day we were leaving I ask for a few minutes extra I was told it wasn?t possible. I told what had happened and she didn?t care. Very frustrating because I have a baby and two other children.

Very good

We would recommend for short...

Disliked: Balcony wasn?t totally private!

Exceptional

Bad

Liked: I like the location .
Disliked: That power outages also a lot of loud noise in the hallway and arguments the two nights we stayed

Exceptional

Bad

Liked: Location wasn't far from the beach and restaurants.
Disliked: My room never got cleaned towels were never changed and trash was never dumped. Not enough parking spaces.

Corona vacation 2020 OCM

Liked: Our sliding glass door wasn't working, maintenance came swiftly and fixed it. I also enjoyed the private beach.
Disliked: Housekeeping or lack there of. The ramp to park on the upper level was like a roller coaster ride.