Princess Anne Boutique Hotel

Liked: Great location; great property; charming; delicious breakfast; beautiful.
Disliked: None.

Very good

Liked: Property is located in a quiet neighborhood about 1 mile walk from Biltmore Ave. we had the superior suite with a living room, kitchenette and a bedroom and bathroom. Not sure how big the regular rooms are. The elevators were not functioning due to flooding after Helene. Parking was free which is great because most hotels charge $50 per day. The lounge is big and relaxing, would be great if breakfast is provided because there is one cafe close by but most of the stores and restaurants are about 1 mile away ( there may be some close by that I didn’t discover).The staff is wonderful, Acorn changed our room since the first room had a leaking AC. She made me a plate of cheese and crackers when i got really hungry and the city bakery ( the nearest cafe) was closed. The bed was comfortable. All in all a good place to stay

Comfortable.

Liked: Older style place with charm and quirks.
Disliked: Limited services on site. Elevator was out of order. Floorboards creak a lot but I guess that’s part of being an older property.

Very good

Exceptional

Liked: The staff and setting are amazing. It's a hotel that immediately feels like home whilst also feeling like the service of days gone by with personable and wonderful people.The building itself is gloriously classy and cosy. The only warning would be it's a decent walk into central Asheville, this wasn't an issue at all for us. So you know what to expect the first 5 minutes are over the interstate highway. Once past that your walk is a pleasant 10 minute stroll through leafy and vibrant central Asheville before you reach Broadway. We felt safe through all these areas.Thankyou for a wonderful stay, we live 3000 miles away but will be back to Asheville I'm certain. It has won our hearts.
Disliked: My main reservation would be the air conditioning. Temporary units were fitted in our room which were noisy at night. It could do with quieter units befitting of this wonderful venue surrounded by nature.

This is a lovely hotel...

Liked: Lovely building, lovely staff, lovely rooms although quirky. It’s a charming historic hotel but definitely has suffered since Covid and the hurricane. It is nice that they still Serve wine and cheese in the afternoon.
Disliked: Since they have stopped serving breakfast, the sense of the family hotel/B&B has definitely gone. It remains a lovely place and the staff are nice, but you are very much left to your own devices! I worry that it won’t survive and it deserves to. It didn’t worry us that the lift was out of order but it might bother some.

Pleasant

A perfect way to step...

Liked: We love this place. So old and perfect. The ambience was wonderful. Acorn our hostess was top notch. Now we have to find an excuse to go to Asheville!!!!

Great hotel in lovely Asheville.

Liked: A fabulous suite here at Princess Anne hotel. Friendly & helpful staff. Complimentary glass of wine & meat & cheese was very welcome. Lots of space & very comfortable. A well equipped kitchen area & plenty of coffee. Location is good. A 25 min walk into town but there's stuff nearby too.

Not great.

Liked: The staff were the highlight; they were extremely kind, helpful, and friendly.
Disliked: Oof. This was a rough place to stay. We assumed that it would be incredible based on the ratings and the history, but it was extremely run down. And not in a cute way. The house was old, which was fine, but: 1) the elevator was broken. We're fit people and happily carried our little suitcases up the stairs. But a call first would have been nice! They should have called future guests to ask if they could walk up stairs. A good percentage of our population wouldn't have been able to climb those stairs due to mobility issues/injury; 2) inside our suite was the most disgusting rug I have ever seen in a hotel room. I'm not exaggerating and have included a photo (which doesn't fully capture it); 3) several of the mugs in the pantry were dirty and filled with old coffee grounds.These things feel small individually, but when you look at our nightly rate and the reputation of the place, they add up.It IS down the road from some great restaurants, including Liberty House. Highly recommend.