Name: Prince Regent Hotel Excel London
Address: 361-363 Prince Regent Lane, East London
Telephone: 0745 127 3975

Even though the room was quite small I enjoyed my stay very much and I would return if I get the chance. Overall a very nice time.

Liked: The proprieter and staff were polite and easy to talk to.
Disliked: The toilet area was a bit small.

We arrived 30 minutes before our check in time and were shown straight to our room. After travelling for 2.5 hours I really wanted a coffee, and there was a kettle in the room which was a bonus. The iron and ironing board was great - saved me having to walk to reception like a lot of chain hotels. The bed was comfy and the shower was lovely - no hot and cold water, just hot water straight away! The rooms were quiet, no street noise which I was expecting. The breakfast wasn't amazing but I wouldn't knock it. The coffee wasn't nice - it tasted like it had been stood for a while, and probably had been, as we came down half an hour before breakfast would finish. I would have preferred instant coffee instead of stale coffee. The food was nice but I would have preferred more options. All in all a good hotel for the price and I will be staying here again, should I ever come to the O2 again - the location is great if you're going there - 5 minutes on the tube!

Liked: The room was clean; tea and coffee facility in the room; the shower; free wifi; good TV; quiet location.
Disliked: The breakfast wasn't great but I wouldn't say bad.

Exceptional

The staff were so helpful...

Liked: This property was really good value , it was about a 6 minute walk to the Excel which was brilliant. The room was clean and offered towels.
Disliked: The room was small and very hot but we had a fan, perfect for a one night stay only .

Bad

Liked: The place was ok
Disliked: The room was very inconfortable the bed was very small, i come 1 child 7 years old his bed was not taking in consideration.

Good value for money, with...

Liked: The staff were very helpful and informative. They were quite welcoming and willing to assist where they could. The rooms were small, but more or less exactly as advertised. Housekeeping was done regularly and the standard of the room was generally quite good. They also offered fruit fruit in the lobby, which I was grateful for. All in all, good value for money. I would have no problem if I had to book here again.
Disliked: The room I stayed in only had one small window and a desk fan, which was appreciated, but didn't help much with the heat. The bathroom also only has a shower curtain separating from the toiler, but given the space of the whole unit that's understandable. Would have preferred a dedicated bath mat as the water will run on the floor a bit, but you are provided with a floor towel, which I appreciated.

Really enjoyed stay could not...

Liked: Very attentive staff at reception,due to warm weather was given cold bottle of water each and offered free fruit which was a nice gesture.We stayed at the annexe and were escorted to building and the rooms 30seconds away, and told if we needed anything reception was 24 hours and to not hesitate to contact if we needed anything
Disliked: unfortunatly the annexe does not have air conditioning ,and was quite warm due to the weather .A fan was on in our room and our daughters,and windows open for fresh air .We knew there was no air conditioning and was reflected in the price slightly cheaper than main hotel.In hind sight would book main hotel especially in warm weather, but for price could not fault accomadation We were going to Excel and this was only 5 minutes walk away .Excellant location for excel could not fault