Prince Of Wales Hotel Guest Reviews
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Anonymous Fri, 11 July 2025
Good - if you confirm...
Liked: Our rooms were very nice. The hotel is beautiful.
Disliked: When I booked our reservation, I requested our two rooms near one another.When I called to confirm our reservations, I was told the rooms were on different floors. I was also told that I had not requested the rooms be nearby - which was false, as noted on my Booking.com reservations as well as an earlier email. We wanted them close, as our daughters - 10 and 14 - would be in one room and we were in another.After insisting and waiting and additional calls, we were eventually given rooms next door to one another. Our stay was great. Getting what we asked for when we booked was a challenge. Being told I hadn't requested what I knew I had was poor customer service.
Anonymous Fri, 11 July 2025
Very good
Liked: The breakfast was very good.
Disliked: The shower in room 275 didn't work properly.
Jimena Thu, 10 July 2025
Good
Nancy Thu, 10 July 2025
Superb
Liked: The location as everything was walking distance.
Disliked: The stairs in the hotel to get to our room with our luggage was not the best as we were in the second building on the second floor
Gaile Wed, 9 July 2025
Sensational!
Xiaoxi Wed, 9 July 2025
Very good
Charlie Tue, 8 July 2025
Very good
Jayne Tue, 8 July 2025
From the moment that Jason...
Liked: absolutely lovely. clean, classic, and well cared for.
Disliked: Having to leave after only one night.
Cindy Mon, 7 July 2025
Wonderful stay
Liked: Great location, free parking, lovely vintage hotel, great staff
Disliked: Nothing
Walter Mon, 7 July 2025
Great location for visiting Niagara-on-the-Lake
Liked: Location and history were great. Cool artwork too.
Disliked: Beds weren’t as comfortable as I would have hoped. Parking was a little of a chore.