Exceptional

Liked: The staff very helpful and kind

Superb

Very good

Liked: Fabulous place! It has so many features, we didn't get to use them all - spa, gym, salon, restaurant, bar... just not enough time. Staff was great, rooms clean and comfy. This will definitely be our basecamp when we travel in BC.
Disliked: We had a pet friendly room, and it could have used another table or second dresser for our things. Not enough surface area to set things on. Also, the pet rooms have no carpet, all hard surface (for cleaning, I'm sure!) so if your pup needs somewhere to lay down, bring the pet bed with you. We always bring ours, but we also went to Walmart and bought a couple of small rugs so our dog could walk without slipping around.

GREAT

Liked: Do not eat breakfast but ate all four dinners in restaurant or pub. The food and service is excellent.
Disliked: I am very satisfied with the property and service. I travel quite a bit and stay at least four days every second month and will be holding an educational conference on your property.

Pleasant

Very good

Convenient location for all of...

Liked: Parking overnight seemed secure. Good to have a pool. Easy access to downtown and the main strip on the highway.
Disliked: It would have been nice to have breakfast included. We would have liked to see how the fancy fountain worked.

One night stay

Liked: It was clean comfortable and fitted in with a one night stay on our way to Banff. Staff at reception were very friendly and helpful
Disliked: No real character to the hotel but we only needed it as a stop over and it was just right for that

Good