Very good

Very good

Disappointing

Liked: the restaurant
Disliked: the shower had no pressure so i asked the receptionist to ask someone to fix it and it was still not fixed. no apologies were made.

Superb

Ollie made it for me!

Liked: I have some very special dietary requirements and going away is pretty stressful for me but Ollie at the restaurant was absolutely wonderful. He was understanding, friendly, flexible and reassuring both over the phone and in person and made the whole stay so much less stressful for me. I can't thank him enough for ensuring I had the foods I needed, when I needed them.
Disliked: The rooms are pretty tired in terms of decor and could really do with some updating. I also found the bed too hard and uncomfortable but I have a lot of sleep issues so probably just me!

Disappointing visit on this occasion.

Liked: Have stayed many times before. Like the location and feel safe.
Disliked: Room okay but lacked comfort, seemed expensive compared to quality of previous rooms we have had in the past. Staff have all changed and hotel lacks atmosphere. Breakfast good selection but could be hotter.

Very good

Good

Peacock calling all night, restaurant...

Liked: Nice room some staff helpfully first 2 days
Disliked: Restaurant manager not very helpful when I complained about the food, he made no attempt to rectify the problem.He stated I will let the chief know, problem not resolved.Peacock calling out at 2am waking me up every night.