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Portola Hotel & Spa eeee - (855) 304-8562
Portola Hotel & Spa, Two Portola Plaza, Monterey, CA -(855) 304-8562
Area: Monterey
(Map)
BOOK ONLINE OR CALL - (855) 304-8562
4.1
HOTEL RATING: 
VERY GOOD
4.1 out of 5 (1812 Ratings)
< 0.1 miles from Monterey centre
BOOK ONLINE OR CALL - (855) 304-8562
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Hotel Description
Within 5 minutes' walk of Fisherman's Wharf the Portola Hotel & Spa is 1 mi from the historic Cannery Row. Guest rooms feature a flat-screen TV and a refrigerator. The private bathroom include eco-friendly amenities and a make-up mirror. Select rooms offer views of the harbor.

Check-in time: 04:00 PM   Check-out time: 12:00 PM
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7
1 room
7
2 guests
Amenities View More
E
Fitness Center
r
Pets Allowed
q
Accessible
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
A
Business Center
B
Airport Shuttle
w
Non Smoking
Other Amenities
` Pets Allowed
` Restaurant
` Golf Course
` Valet Parking
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Elevator
` Hair dryer
` Coffee/tea maker
` Refrigerator
` bathrobes
` fan
` Fishing
` Hiking
` Heating
` Diving
` Wheelchair accessible
` On-site parking
` outdoor pool
` vending machine
` telephone
` alarm clock
` 24-hour security
` Boating
` Concierge services
` Internet access
` Massage services
` Snorkeling
` Wind Surfing
` Closet
` Daily Housekeeping
` English
` Spanish
` Parking Available
` surfing lessons
` Shops on site
` carbon monoxide detector
` Linens
` Carpeting
` Smoke alarms
` First aid kit available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Staff trained in safety protocol
` Free face masks
` Contactless check-in/out
` Accessible rooms through interior corridor available
` ATM or cash withdraw on site
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Internet access in public areas
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Room towels provided
` Separate shower/bathtub
` Spa/sauna
` Toiletries provided
` TV & Movies/Shows
` Wi-Fi available
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Desk/workspace in all rooms

Portola Hotel & Spa Guest Reviews

Overall Average Score: 
Very Good (4.1 out of 5)

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3.5

Good - 3.5 out of 5

Ying Wed, 10 August 2022

Fine but not great

Liked: The location
Disliked: The temperature of the bath shower is not stable

5

Exceptional - 5 out of 5

Jane Wed, 10 August 2022

Exceptional

Liked: great location for a family, lovely pool and very comfy beds!
Disliked: nothing!

2

Disappointing - 2 out of 5

Dr. Wed, 10 August 2022

Nice location and Monterey is...

Liked: The hotel is situated directly at the harbour, everything reachable by foot.
Disliked: The hotel claims to have undergone renovation, but the facilities are old, ancient Acs hanging in the windows etc. Service is weak, everything is sold at extra fees, which is a bit disappointment at a nightly rate of USD 500.

4

Very Good - 4 out of 5

Cyndi Wed, 10 August 2022

Very good

5

Exceptional - 5 out of 5

Anfisa Tue, 9 August 2022

Exceptional

4

Very Good - 4 out of 5

Ran Tue, 9 August 2022

Very good

Liked: great location, very nice lobby
Disliked: The pool is tiny ( unlike the very nice posted photos). USB sockets in the room are not working. reading lamps were removed and holes are left in the wall.

5

Exceptional - 5 out of 5

Melinda Tue, 9 August 2022

Exceptional

5

Exceptional - 5 out of 5

Kalynn Tue, 9 August 2022

Exceptional

Liked: The staff was extremely friendly. Gloria at the front desk/reservations welcomed us with a smiling face and a friendly demeanor. Since we were celebrating they surprised us with some wine and sparkling cider.

1.5

Poor - 1.5 out of 5

Peter Tue, 9 August 2022

Poor

1.5

Poor - 1.5 out of 5

Julie Tue, 9 August 2022

very disappointing

Liked: location
Disliked: room not cleaned. bathroom shabby and tatty and not pleasant at all.

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Portola Hotel & Spa Two Portola Plaza, Monterey, CA