Portola Hotel and Spa

Perfect location for the Wharf,...

Liked: Perfect location for what we planned to do! And self parking was so easy and easy to bring bags to hotel room from the car. Would definitely stay again and looking to make it a tradition with my daughter. We had a great time and walked everywhere!
Disliked: The phone did not work the best to call for to go orders from the restaurant. The screen door of my room was bent (it looked like it might have been locked, someone couldn’t open it and tried to kick it open as the screen on the bottom looks indented by a shoe) - this should be fixed.

Exceptional

Superb

Superb

Wanted a walking location to...

Liked: Walkable to the wharf!
Disliked: Found a random pill under the night side table.

Very good

Liked: Friendly and professional staff, clean rooms, close to dining and shopping areas.
Disliked: Our room was on top of a karaoke club which noise was unbearable until around midnight.

Exceptional

Superb

Exceptional