Exceptional

Exceptional

Liked: Awesome service, breakfast was excellent, better than any other high end hotel chain I've stayed at.

Had what we needed

Liked: The room was a good size, check in was nice and quick, the bed was comfortable and the room had what we needed. The breakfast was surprisingly good, there was a decent range, we took some muffins and bagels to go. Coffee and juice was available all day which was a nice touch. The location was the main reason we picked this place, universal was a 15 minute drive down the road, with quite a few places to stop for food on the way, there is a 7 eleven just over the road too which was helpful.
Disliked: The room was quite dark but for 1 night we didn’t mind this too much.

Great location, excellent staff.

Liked: The staff was excellent! So incredibly helpful.... Location is also perfect, for both Burbank and for getting around the northern side of Los Angeles. It was also surprising to find the breakfast was included, just basic Continental breakfast but a really nice unexpected touch.
Disliked: The bed was pretty uncomfortable, this is one of the more affordable options in the area, so of course I understand that impacts what you should expect. But if they just upgraded all the beds and bedding, this place would be somewhere I could stay again and again.

Superb

Exceptional

Exceptional

Liked: The hotel was clean, breakfast was very generous and the staff were very nice

Exceptional

Superb