It was a great stay. The food was so amazing! The staff was very accommodating. We only had 20 minutes before the breakfast was to close and they were still able to seat us. It was was a wonderful get away - thank you very much!

Liked: Wish we could have stayed longer.

Exceptional

Superb

Liked: The location could not have been better!
Disliked: The rooms were very small and it was expensive.

Passable

Liked: Bed and sheeting were top shelf.
Disliked: That's not a $500/night room.

Best place in the center...

Liked: It is classy, historic but modern, right in the center of old port. Affordable and quiet, great soundproofing. The bar below and the tables outside under the trees are added perks. They even came to pick us up from the airport. Great hotel.
Disliked: Nothing!

Superb

Liked: Location was superb! Beds were so comfy.
Disliked: Door to room was tricky to open. Room was small.

Great location, friendly staff

Liked: The location is fantastic and I was able to walk around for shopping/restaurants. It's also close to a walking loop around the Back Bay. The bed was extremely comfortable.
Disliked: The King "Deluxe" room didn't have a chair to sit in so I either had to sit on the bed or on a bench. More room was available in the room I stayed in last year that had 2 queen beds. I moved the bathroom trash can and there was some on the floor that wasn't from me. Overpriced, but I was there for a wedding reception on a holiday weekend; comparable price to other hotels in the area.

Exceptional

Liked: Fantastic location. Able to walk to all the downtown sites. Friendly staff and beautiful, historic and renovated hotel.

Very good

Nice hotel but with one...

Liked: Location was very convenient to Old Port. Staff was very friendly and accommodating. Nice Whiskey Bar with an outstanding selection. Room was spacious and the bed/bedding was tremendously comfortable. Unfortunately, as I mention below in the negative section, we could not enjoy the comfortable bedding.
Disliked: Unfortunately, the noise level at the hotel was completely unacceptable. Hotel is obviously a huge wedding/event venue and there was a wedding/reception on both nights we stayed (a Friday and a Saturday). The noise from the weddings/receptions/parties and the adjacent street activity lasted well past 2AM on both nights and could be heard throughout the hotel and particularly in our room. It was impossible to sleep until noise died down closer to 2:30AM. The location of the wedding/reception areas within the hotel, coupled with poor soundproofing in the building was as bad as any hotel I have ever stayed at. I would never stay at this hotel again when they had any weddings or events booked.