Pontchartrain Hotel St. Charles Avenue Guest Reviews
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|1.5 miles from New Orleans centre|
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Anonymous Thu, 29 April 2021
Liked: Location, room, staff
Jack Thu, 22 April 2021
Liked: We liked that the St Charles Streetcar stop was just across the street from the entrance. This enables fun and convenient access to the French Quarter, the Garden District and the WorldWar II museum. You absolutely do not need a car. It also felt very safe in the area with lots of restaurants in walking distance. It seemed liked an old New York hotel. Btw they had a complimentary umbrella in the room to use while there? and it rained all day everyday.
Disliked: You had better book the on-site hotels early. We could get into none but the breakfast cafe which was nothing exceptional. We could not even go up to see the view of the city as the bar there was fully booked.
Melissa Wed, 21 April 2021
Glad we stayed at the...
Liked: Location was good for walking into the Garden District.
Disliked: We only had food options on the property one day of the three. Breakfast spot was not great. Dinner at Tin Roof was good. Great atmosphere.
Jeffrey Fri, 16 April 2021
The hotel experience was bad...
Liked: Food was very good. Location was good.
Disliked: Manager was extremely unaccommodating, restaurant was extremely loud with music that was not appropriate for the dinner experience or crowd. Small Small rooms and there wasn´t even room for a sitting chair in the corner. Pretty tattered for the money or for any money with sloppy paint and caulking on windows and shower floor. I´m really surprised their reviews are ok. Manager insisted they only had 1 room for upgrade but there were 5 showing on line and refused to offer a free upgrade even though we checking in a 11PM. Great location for walking and enjoying a classic historical neighborhood without the impact of down town tourism. I would recommend the area but there are other better hotels to choose from I´m sure. It takes a lot for me to write a bad review as we are in the tourism business- but it was that disappointing.
Josh Sun, 11 April 2021
Danielle Sun, 11 April 2021
Evelyne Fri, 9 April 2021
Tanner Thu, 8 April 2021
Catherine Sun, 4 April 2021
Liked: Charming decor. Comfy bed. Good location.
Disliked: The room had a very moldy smell. They didn?t leave enough toilet paper in the room. The pillows were folded into squares and stuffed into folded pillow cases and you had to take them out of the pillow cases then put them back in before using.
Lara Sun, 4 April 2021