The Pontchartrain Hotel Guest Reviews
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1.5 miles from New Orleans centre |
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Desiree Sat, 13 April 2024
I would definitely stay there...
Liked: Location is perfect. Rooftop Bar is exceptional. Kay at the front desk was super friendly. The attached restaurant had good food.
Disliked: Both elevators broke when we were there. However the front desk made it up to us.
Kevin Fri, 12 April 2024
Disappointed
Liked: Parts of the hotel were really well run, others, not so much.
Disliked: Facilities problems. The elevators were down, meaning I had a ten floor walk. Impossible for mobility impaired folks.
Jennifer Tue, 9 April 2024
Very good
Susan Sun, 7 April 2024
Exceptional
Liked: The Pontchartrain is a charming hotel, the rooms are decorated with a boho feel. The beds were comfortable
Disliked: The hot water in the shower was hit and miss. The biggest issue was that they only had one working elevator. Had I known I would have requested a lower floor. One night when we returned from dinner there was a line out the door to access the elevator to the rooftop bar. As hotel guest we were able to jump the line. They had a security guard on the first floor but then once on the elevator riders could exit any floor. They need a dedicated elevator that only goes to the rooftop and another for hotel guest.
Bianca Fri, 5 April 2024
Bad
Jennifer Wed, 3 April 2024
Enjoyed our brief stay. We...
Liked: I love the old Art Deco vibe of faded elegance.
Disliked: We were on the 11th floor and the water pressure was poor.
Jason Sat, 30 March 2024
Exceptional
Norv Sat, 23 March 2024
See above
Liked: Staff was fantastic! Super friendly and wanted to make our stay comfortable and memorable
Disliked: Shower pressure was not great. And, one of two elevators was out of service.
Matthew Mon, 18 March 2024
Very good
Liked: The cafe, and bar was great.
Disliked: Rooms were a little dated.
Nilgun Fri, 15 March 2024
It was pleasant
Liked: Bed and pillows very comfortable and the wash products amazing
Disliked: Could do with some extra care in communal areas .. looked dirty