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Pontchartrain Hotel St. Charles Avenue eeee - (855) 338-9955
Pontchartrain Hotel St. Charles Avenue, 2031 St. Charles Avenue, New Orleans, LA -(855) 338-9955
Area: Garden District
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BOOK ONLINE OR CALL - (855) 338-9955
4.5
HOTEL RATING: 
WONDERFUL
4.5 out of 5 (164 Ratings)
1.5 miles from New Orleans centre
BOOK ONLINE OR CALL - (855) 338-9955
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Hotel Description
This New Orleans Garden District hotel features free WiFi and is 2.4 km from the New Orleans Convention Center. The Mercedes-Benz Superdome is a 5 minutes' drive away. Steps from the front entrance guests will find a street car for transportation throughout the city. Rooms have a flat-screen TV. Some units feature a seating area to relax in after a busy day. Every room is fitted with a private bathroom. For your comfort you will find bath robes and free toiletries. Guests can relax in the evening at the on-site Bayou Bar enjoy breakfast and lunch in the Silver Whistle Café. Located on the ground floor and open for dinner the Jack Rose restaurant offers an eclectic dining experience. The Hot Tin Rooftop Bar features 270-degree views of the river and downtown New Orleans. The World War 2 Museum is located 1.3 km from the property while Morial Convention Center is 1.7 km away.

Check-in time: 15:00   Check-out time: 12:00
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4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
E
Fitness Center
A
Business Center
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
B
Airport Shuttle
w
Non Smoking
Other Amenities
` Business Center
` Pets Allowed
` Restaurant
` Valet Parking
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` bathrobes
` Heating
` Wheelchair accessible
` mini bar
` fitness center
` telephone
` alarm clock
` Concierge services
` Family Rooms
` Free Wi-Fi
` Closet
` Daily Housekeeping
` English
` Spanish
` Parking Available
` gift/souvenir shop
` Linens
` additional toilet
` Carpeting
` Hand sanitizer in guest accommodation and key areas
` Staff trained in safety protocol
` Separate shower/bathtub

Pontchartrain Hotel St. Charles Avenue Guest Reviews

Overall Average Score: 
Wonderful (4.5 out of 5)

Write a review

5

Exceptional - 5 out of 5

Anonymous Thu, 29 April 2021

Loved it!

Liked: Location, room, staff
Disliked: Nothin!

5

Exceptional - 5 out of 5

Jack Thu, 22 April 2021

Exceptional

Liked: We liked that the St Charles Streetcar stop was just across the street from the entrance. This enables fun and convenient access to the French Quarter, the Garden District and the WorldWar II museum. You absolutely do not need a car. It also felt very safe in the area with lots of restaurants in walking distance. It seemed liked an old New York hotel. Btw they had a complimentary umbrella in the room to use while there? and it rained all day everyday.
Disliked: You had better book the on-site hotels early. We could get into none but the breakfast cafe which was nothing exceptional. We could not even go up to see the view of the city as the bar there was fully booked.

4

Very Good - 4 out of 5

Melissa Wed, 21 April 2021

Glad we stayed at the...

Liked: Location was good for walking into the Garden District.
Disliked: We only had food options on the property one day of the three. Breakfast spot was not great. Dinner at Tin Roof was good. Great atmosphere.

1.5

Poor - 1.5 out of 5

Jeffrey Fri, 16 April 2021

The hotel experience was bad...

Liked: Food was very good. Location was good.
Disliked: Manager was extremely unaccommodating, restaurant was extremely loud with music that was not appropriate for the dinner experience or crowd. Small Small rooms and there wasn´t even room for a sitting chair in the corner. Pretty tattered for the money or for any money with sloppy paint and caulking on windows and shower floor. I´m really surprised their reviews are ok. Manager insisted they only had 1 room for upgrade but there were 5 showing on line and refused to offer a free upgrade even though we checking in a 11PM. Great location for walking and enjoying a classic historical neighborhood without the impact of down town tourism. I would recommend the area but there are other better hotels to choose from I´m sure. It takes a lot for me to write a bad review as we are in the tourism business- but it was that disappointing.

4

Very Good - 4 out of 5

Josh Sun, 11 April 2021

Very good

4.5

Wonderful - 4.5 out of 5

Danielle Sun, 11 April 2021

Superb

4

Very Good - 4 out of 5

Evelyne Fri, 9 April 2021

Very good

5

Exceptional - 5 out of 5

Tanner Thu, 8 April 2021

Exceptional

2.5

Fair - 2.5 out of 5

Catherine Sun, 4 April 2021

Passable

Liked: Charming decor. Comfy bed. Good location.
Disliked: The room had a very moldy smell. They didn?t leave enough toilet paper in the room. The pillows were folded into squares and stuffed into folded pillow cases and you had to take them out of the pillow cases then put them back in before using.

2.5

Fair - 2.5 out of 5

Lara Sun, 4 April 2021

Passable

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Pontchartrain Hotel St. Charles Avenue 2031 St. Charles Avenue, New Orleans, LA