Pointes North Beachfront Resort Hotel Guest Reviews
Write a review
4.6 miles from Traverse City centre |
Write a review
Goldie2638 Thu, 28 March 2024
Very good
Dawn Wed, 27 March 2024
Would visit again.
Liked: View of the bay. Quiet road. Spacious room.
Urbanski Wed, 27 March 2024
Worse experience for my family...
Liked: Breakfast was a joke, just refrigerated breakfast sandwiches, juice, coffee 😞, dry cereal and fruit bars. Boiled eggs in a bag.
Disliked: Thanks but no thanks. We are checking out early due to hotel annemities not being available due to seasonal closure without notification of that. I booked THIS hotel based on those. Family completely dissatisfied. Can hear other guests through the walls. My child should not be subjected to listening to things like that... Dirty Beach. Found Used rubber gloves and beer cans. Will NEVER book here again.
Chandel Tue, 26 March 2024
Superb
Scott Mon, 25 March 2024
Exceptional
Kay Sun, 24 March 2024
Very good
Jeff Sat, 23 March 2024
Superb
Liked: Friendly staff
Disliked: The breakfast options were to limited
Craig Thu, 21 March 2024
The lack of an elevator...
Liked: Staff very cordial, good view of Traverse Bay from our room. Good breakfast, not fancy but good.
Disliked: NO ELEVATOR IN OUR BUILDING! Not much fun being 67 years old and hauling luggage up and down 3 flights of outdoor stairs. I will make sure to stipulate that we stay in the elevator building should we elect to lodge here again.
Manali Thu, 21 March 2024
The facility and staff are...
Liked: The staff were courteous and polite.Rooms clean and tidy
Disliked: 1. Bathroom hardware - the towel rods are weak and easily break. The rod over the jacuzzi broke the first day and was repaired the next day. Checking such things beforehand would be desirable.2. Breakfast - The property says that breakfast is included but unfortunately the food served can be stale. We found expired milk being served for breakfast and complained to the young man at the front desk. He replaced the milk, was kind and apologised profusely. We were promised a 10% refund for the inconvenience - however we never received this.
Callie Wed, 20 March 2024
Beautiful view, lovely room, awesome...
Liked: It was right on the lake! Very beautiful view!
Disliked: I have no complaints.