Pointe Plaza Hotel

Liked: Hotel desk staff was very helpful and nice. The place itself was quite comfortable to stay in.
Disliked: Cleaning services never came to take the trash out - its accumulation could have been avoided.

Exceptional

Liked: Great location for exploring Brooklyn, subway around 15-20 mins walk. Approx a 40 minute walk into Dumbo by the front. Lots going on !!!
Disliked: The area around the hotel is full of rubbish and quite dirty, but this didn't bother us much.

Exceptional

Very good

Clean comfortable accommodating close to...

Liked: The staff were beyond helpful at all times. Fidel was our main point of contact and was so very thoughtful. He upgraded our room to a larger suite so we had a bed each as well as a kitchen area. The beds were so comfortable. Breakfast is simple, two cereal options, bagels with choice of toppings prepared by a lovely lady. Very basic provisions on a Saturday for breakfast as it’s the Sabbath. Area is not the quietest as it’s New York and they do like using their car horns. Two subway stations within a 10 minute or so walk. Lots of places to eat and drink within about 10-30 minute walk. Thank you to the team.

Good

Very good

Liked: The hotel staff is very kind, very helpful. They cleaned our room every day, they brought fresh new towels, new soaps etc. every day. After checking out, they allowed us to keep our luggages there, while we had our last program in Manhattan. We were really keen on the freshly toasted bagels with creams in the morning made to go.
Disliked: The breakfast could have a bit more variety (vegetables, butter, salami or ham, eggs and cheese).

Very good

Liked: Staff were lovely, clean rooms
Disliked: Far from the subway and can be a little noisy

I left 10 minutes after...

Liked: Nothing
Disliked: Everything was a lie the pictures don’t match

Very good

Liked: easy check in.