TV didn't work in the bedroom but other than that it was OK. It's aging some, but clean!

Bad

Very good

Liked: Location
Disliked: Pricey for how dated it was. Mildew in the bathtub.

Exceptional

Liked: Beautiful scenery, buildings, pools

Liked: Location

Liked: The location is great to the north side of town. 1 young man concierge was very helpful. Would not recommend this hotel
Disliked: there are multiple hot tubs around the property, none were hot. We were there during a cold week and really looked forward to using the hottub each night. We told management but no improvement the next day and were told we could shuttle to find a hot one

Disappointing!

Liked: The room was clean and the bed was comfortable
Disliked: Internet was provided free as part of the guest service fee charged BUT to sign in to access it you had to join the Hilton honour program which required giving too much information before you could even put in the password supplied!! We needed access to the internet and gave up!! Also there was very minimal toiletries (one tiny bar of soap that had to suffice for both shower and sink) plus a tiny shampoo inadequate for 2 people on a suite!! Also there was no information on any of the amenities provided ie restaurant menus! Plus how to access the shuttle service which would have been nice to use as I had told the fellow when we checked in we were going to the restaurant that was up a mountain (all he did was try to up sell a room closer)!!! All in all would not recommend this place I trusted the rating on Booking.com as I didn?t know the area

Very good

Disliked: Call the hotel all day to ask why I didn't get my deposit back and the phone's been busy all day

Okay

Liked: Very courteous maid service, bellhops and valet guys
Disliked: Outdated smelly and not many options for room service

Exceptional