Cleaning service does not exist

Liked: The location was awesome.
Disliked: The room was so small. We stayed as a couple and barely stood at the same time. Although we stayed for 4 nights, our room was not cleaned at all. When I asked the staff in the lobby, she said that the cleaning service policy of the hotel changed due to covid. I think this is an excuse to minimize their cleaning costs though. Then I asked for clean sheets and we changed the sheets by ourselves. LOL.

Very affordable spot!

Liked: Very close to restaurants and metro stations
Disliked: It was a little pricey for each night. But I guess it comes with the location

Superb

Liked: Pod rooms are clean and comfortable

Good

Liked: The price for the location is great. Yes we know covid is in town hence suspending breakfast and the entire restaurant area. however consider providing access to a microwave for customers.
Disliked: No complementary Breakfast and No access to a microwave in the entire hotel. I also found the reservation policy not to be customer focused and friendly. It's not what you provide but how you treat people and make people feel

Exceptional

Liked: This hotel is right off Times Square and extremely safe and clean. Subways are a block away. I'd come back for sure!

great stay for young couple...

Liked: Location is excellent! Rooms are clean and have everything you may need to stay. From my personal experience can't suggest the room I had for a family because space is just the limit of the accomodation. For single travellers and young couple on budget it s really really worth the price. There is a lovely view from the window!
Disliked: there isn t too much space around the bed it's a cubicle room, clean comfortable and well equipped, but you don t have room to hang around.

Pleasant

Very poor

Liked: Being back in the City to visit my dad, but nothingabout the hotel, really.
Disliked: No room service, not once! The TV remote didn't work! The bed felt funny to lie on. I couldn't leave my small suitcase aftercheckout(like almost every hotel gives that service) so I was basically forced to payan extra 57 dollars for 3 more hours to keepthe room. Otherwise I had to drag everythingthe entire day as my flight was at 10 pm.I still had to drag it for a few hours and I was not happy about that and it was Hot! So, sorry Pod butNEVER AGAIN!!

Exceptional