Pleasant Night Inn- carthage NY

We did not stay after...

Liked: Nothing
Disliked: Everything! Dirty, stinks bad, curtins were torn, floors were dirty, found 2 bugs crawling across the bed, shower curtain was torn. This place was a disaster!!!

Thanks for the memories pleasent...

Liked: I have been away from the area for six or more years, and when I left their was no hotel here. So when my husband and I drove up from MD we were GREATLY realived to see the pleasant night in in west Carthage NY by price chopper, because after a 7 drive a stop to see family it was going to be a long drive to lowville or Watertown to get a room. This place is great and everything you possibly would need to know is directly and clearly posted at the front desk. Also the coffee is always a good day starter. Thank you for the memories and we appreciate you and your staff.
Disliked: I really don't have anything to complain about. It was clean quiet and warm bed was comfy and It was a great place

We needed a low cost...

Liked: Value for money, clean, recently upgraded, no smoking throughout the whole property

Very good

Liked: Convenient location

Non Persona Grata

Liked: I reserved a room for me and my adult son, who has a severe Intellectual Disability He had a mild vocal outburst lasing a few seconds. The night Manager immediately said , that he will not be able to stay there because he will disturb the other. I tried reasoning with him but to no avail. I kindly asked him to return my monies spent. He refused and told me take it up with Booking.com. I called the police to document the incident. The entire incident was an insult to me and my son. This incident caused a ripple affect. My son was to have surgery the following day. He needed to eat prior to bedtime and then nothing by mouth after 12 am. This incident was the catalyst that caused him not to eat on time thus I was unable to follow his physicians orders. The whole purpose of the trip was to book a hotel near the hospital. I eventually left the Carthage, NY hotel. I booked a room in the Hilton Garden Inn in Watertown, NY. We had a lovely breakfast in their dining area. We took our time eating; no pressure. We checked out at 2 pm. We enjoyed all of their emeneties. The staff did not prejudge my son or have issue with his disability. He made not a sound the night nor our entire stay. I tipped everyone for their excellent customer service. Everyone we met made us feel special. When I come into Watertown again, Hilton Garden Inn will always be the place I chose to lay my head down for a good night's rest. And from my recent experience me nor my son will have to pass "The Worthiness Test" which caused us to be rejected by the hotel staff at Pleasant Inn in Carthage NY.
Disliked: The Night Manager was very rude.

Thnx Pleasent Inn for the...

Liked: Location good...didn't have breakfast, breakfast waiting for me @ race track.
Disliked: N/A

Convineant location to our grand...

Liked: No breakfast
Disliked: A coffee maker in our room

Awful would not recommend this...

Liked: Only hotel near where I had to go
Disliked: People partying and stuff all night every night, needed to add a couple nights due to funeral arrangements and they charged me 28 dollars more a night

Bad

Disliked: This facility was absolutely disgusting there was blood on the pillows half of the rooms are loaded with broken appliances.the breakfast they offer is just coffee and they person who ran the front desk was so rude it was unbelievable.