Plaza San Antonio Hotel & Spa Autograph Collection Guest Reviews
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Victoria Wed, 13 August 2025
Exceptional
Jose Sun, 10 August 2025
Exceptional
Oziel Fri, 8 August 2025
Exceptional
Angela Tue, 5 August 2025
Great place but had issues...
Liked: Great property and location!
Disliked: Part of the staff it’s good but others seem to be untrained for customer service: They didn’t clean my room because I was inside when they knocked at 8:30 am. So I missed it! And that was their explanation at front desk! Unbelievable!
Alyssa Sat, 2 August 2025
Superb
Sandra Sat, 2 August 2025
Disappointed - no way to...
Liked: Friendly, courteous staff across the board and great service! Excellent food too.
Disliked: The property is green and peaceful and lends itself to a relaxing and rejuvenating stay (probably the reason there's a spa onsite), but the MUSIC outside is constant and particularly LOUD at the pool in the afternoon. Is there really a need for DJ??? So you get a luxurious spa treatment then step outside to bask in the beautiful lush garden area, only to be met with blasting techno music. NO thank you! Even the morning swim when no one else is around cannot be silent: there's constantly music around. If this is designed as a party hotel, fine - market it as such!
David Mon, 28 July 2025
Excellent
Liked: Excellent hotel with everything you could want.Friendly and lively atmosphere. Good restaurants, pool and staff. Good size rooms and well equipped with comfortable beds.
Disliked: Valet parking. Rude and very pushy got into my twice and started in up with my permission. At to ask quite forcefully for him to stop and get out . Should change the supplier as it doesn’t compliment the hotel
Christina Mon, 28 July 2025
Staying here is a must!
Liked: I loved everything!
Disliked: The only thing I didn't like was we weren't there long enough!!
Fancher Sun, 27 July 2025
Very good
Corina Sat, 26 July 2025
Exceptional
Liked: The amenities! The restaurants, the grounds and your staff are the best. The sunrise from our balcony was absolutely stunning!