Plaza Motel Guest Reviews
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Write a review
Evelyn Sun, 29 June 2025
Not worth the price.
Liked: Friendly Staff
Disliked: The reader board for this place said SUPER CLEAN rooms. This place is far from that!! The bed was extremely bad and broken....And talk about dated.
Wendy Sat, 21 June 2025
Superb
Liked: Friendly owners. Very comfortable bed, good kitchen, quiet
Anonymous Wed, 11 June 2025
Exceptional
Chalmers Mon, 9 June 2025
Bad
Liked: Location
Disliked: This motel is very old and not maintained. It should be removed from your listing.
Per Wed, 4 June 2025
Very good
Kylan Sun, 1 June 2025
Exceptional
Kylan Wed, 28 May 2025
Superb
Shajan Wed, 21 May 2025
Overall, it was a bad...
Liked: We booked without breakfast. So, that question is irrelevant. Bed was comfy. Parking was good. Washroom was good.
Disliked: The day after our stay, the owner specifically asked me not to leave a review on Booking.com and offered a complimentary stay next time—which I obviously won’t be taking. That request alone made me feel I should leave a review. Otherwise, I would have left a balanced one.Now to the actual experience: The bathroom drainage was poor—water wouldn’t go down after a shower. Only small shampoo packets were provided instead of a proper bottle. There were visible cracks around the bathtub area. The cabinet door under the kitchen sink wouldn’t close. We found multiple bugs in the room—including bedbugs. One unknown type even bit both me and my wife, and almost got our toddler. Several lights and lamps didn’t work, and we couldn’t turn on the TV. The kitchen exhaust fan was unsafe to use—no knob to operate it, and touching the internal part felt risky, potentially causing an electric shock. The main door's security was substandard—there was no latch or chain lock. The air conditioner setup was dangerous; the plug was hanging loose with no holder, which posed another safety concern.Booking experience was equally frustrating. I booked the room same-day and called ahead because I was running late. Without even checking my reservation, the owner claimed there was no booking under my name and insisted, "I’m trying to help you." After 10 minutes, he called back saying my credit card had been declined and asked for another card. I explained that I had plenty of balance and had already received a Booking.com confirmation. He kept repeating that the system wouldn’t accept same-day bookings late at night. I was driving on a dark road around 10 PM during this conversation—highly unsafe to be dealing with card issues then. Eventually, he confirmed the booking had gone through. He also said, "This is a motel, not a hotel,"—but when booking through a third-party app, that shouldn’t compromise basic standards.Overall, it was a bad experience.
Rajesh Wed, 21 May 2025
Poor
Liked: Nothing
Disliked: Not clean enough. Bathroom was horrible. Kitchen was in poor shape
Holly Mon, 19 May 2025
Very good