Plaza London Hotel Guest Reviews
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Write a review
Karen C, Sheffield , visiting York Hall London
Disliked: Bulb out in light; room not clean and curtains would not close. Toilet didn't flush properly; shower and tap were just trickling, due to zero water pressure. Shoddy decorating and dated furniture and also couldn't get any WIFI. Went down for breakfast and it was just loaves of bread and a toaster and raw peppers and cucumber(?) and uncovered bowls of cereal. I just left the hotel with no shower and no breakfast - I was very disappointed and feel the price charged was a total rip off. I don't know how I managed to bite my tongue and not say anything, as I want my money back. I would never stay here again and definitely not recommend this place to anyone. I paid £123.00 for one night here and feel ripped off. Plaza London is somewhere Ricky Gervais should send Karl Pilkington to.
Susan Sat, 5 July 2025
Poor
Disliked: Staff were pleasant. Rooms were dirty. First room we had. Had no window and very small Bugs in first room in bed and on carpet. Got another room during first night. mattresses were very dirty. Had to sleep on top of coversPaid £250 for two people for two nights. Would not stay again
Carol Sun, 29 June 2025
Passable
Liked: Location
Disliked: Had kettle coffee etc in room but no cups!! When I asked for some they just said they were in the kitchen, a lady we saw cleaning said they don't usually put cups in the room, said she would but... No cups room was barely a single definitely not a double
James Thu, 26 June 2025
See above
Liked: Not much : but clean sheets and towels and air conditioning 40 years ago would have thought it was excellent (comparatively)Had to stay near family
Disliked: Pokey roomsBit expensive for a 2 star pretending to be a 3 star
Ana Thu, 26 June 2025
Exceptional
Rad Fri, 20 June 2025
left my booking a day...
Liked: cheap
Disliked: the receptionist
Aisling Thu, 19 June 2025
Good
Liked: Location and value for money
Disliked: Rooms were very stuffy and there was an extra charge for aircon
Gary Mon, 16 June 2025
For £100 you can’t go...
Liked: Cheap for London. Got what I paid for and very clean
Disliked: On top floor so a lot of stairs. Would be a problem for the older generation. Chair on balcony collapsed but staff very concerned and genuine when they said they didn’t realise and replaced it straight away
Keith Sun, 15 June 2025
Exceptional
Gabriele Sat, 14 June 2025
Good
Brendan Tue, 10 June 2025
Good