Plaza London Hotel Guest Reviews
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Karen C, Sheffield , visiting York Hall London
Disliked: Bulb out in light; room not clean and curtains would not close. Toilet didn't flush properly; shower and tap were just trickling, due to zero water pressure. Shoddy decorating and dated furniture and also couldn't get any WIFI. Went down for breakfast and it was just loaves of bread and a toaster and raw peppers and cucumber(?) and uncovered bowls of cereal. I just left the hotel with no shower and no breakfast - I was very disappointed and feel the price charged was a total rip off. I don't know how I managed to bite my tongue and not say anything, as I want my money back. I would never stay here again and definitely not recommend this place to anyone. I paid £123.00 for one night here and feel ripped off. Plaza London is somewhere Ricky Gervais should send Karl Pilkington to.
Igor Tue, 19 August 2025
Disappointing
Liked: Location facilities
Disliked: Plumbing of surrounding rooms was very noisy. Location of the room was terrible. disappointing for the price they are charging.
Philip Sat, 16 August 2025
Great location, friendly staff, highly...
Liked: Extremely helpful staff at the hotel. Everyone we spoke to there was very friendly, the room was very clean and the bed was comfortable. Great location too - quiet enough at night, couple of shops open late and a short distance to the city.
Anonymous Tue, 5 August 2025
Convenient for place of work...
Liked: Convenient for the area
Disliked: WiFi connected but Internet not available. Sink in bathroom has blockage as water took over 30 minutes to go down. Pillows were very firm and external noises kept me awake most of the night.
Silvija Fri, 25 July 2025
Good location, bad vibes (WiFi)
Liked: The hotel was not too far from the metro station, so it had good access to the city centre.
Disliked: The wifi in the room didn't work, probably because of the many people using it. Although my friend asked the staff to check, the staff member said that the wifi worked well for him and didn't do anything else, so we had to use mobile data during our stay. Also, the room was nothing like in the pictures, it was smaller and had a small double bed which was uncomfortable to sleep in together.
Tracie Fri, 25 July 2025
Passable
Nathalie Mon, 21 July 2025
Its was okay but you'd...
Liked: That it was near the underground and the overground
Disliked: That they didn't clean our room, even if we were gone before they started their housekeeping
Maciej Sun, 20 July 2025
Disappointing
Beata Fri, 18 July 2025
Should be shut down
Liked: Absolutely nothing
Disliked: The room was dirty, smelly and moldy. I walked out and payed for another hotel. I knew I will not get a refund but I didn't mind. I couldn't stay 10 minutes in there. It was the worst accommodation that I have ever been. They couldn't pay me enough money to stay a night there. Just horrible
L Fri, 18 July 2025
Exceptional
Julestrigg Sun, 13 July 2025
Value for money
Liked: The location was fabulous for our walking tour and we had a cute little terrace. I don't really understand why some say overpriced. If you want a 4star west end hotel you are looking at £350 a night. Reality check needed, this is good value.
Disliked: Double bed was only a small double so we were a bit squashed