Plaza London Hotel

Disliked: Bulb out in light; room not clean and curtains would not close. Toilet didn't flush properly; shower and tap were just trickling, due to zero water pressure. Shoddy decorating and dated furniture and also couldn't get any WIFI. Went down for breakfast and it was just loaves of bread and a toaster and raw peppers and cucumber(?) and uncovered bowls of cereal. I just left the hotel with no shower and no breakfast - I was very disappointed and feel the price charged was a total rip off. I don't know how I managed to bite my tongue and not say anything, as I want my money back. I would never stay here again and definitely not recommend this place to anyone. I paid £123.00 for one night here and feel ripped off. Plaza London is somewhere Ricky Gervais should send Karl Pilkington to.

Good location, bad vibes (WiFi)

Liked: The hotel was not too far from the metro station, so it had good access to the city centre.
Disliked: The wifi in the room didn't work, probably because of the many people using it. Although my friend asked the staff to check, the staff member said that the wifi worked well for him and didn't do anything else, so we had to use mobile data during our stay. Also, the room was nothing like in the pictures, it was smaller and had a small double bed which was uncomfortable to sleep in together.

Passable

Its was okay but you'd...

Liked: That it was near the underground and the overground
Disliked: That they didn't clean our room, even if we were gone before they started their housekeeping

Disappointing

Should be shut down

Liked: Absolutely nothing
Disliked: The room was dirty, smelly and moldy. I walked out and payed for another hotel. I knew I will not get a refund but I didn't mind. I couldn't stay 10 minutes in there. It was the worst accommodation that I have ever been. They couldn't pay me enough money to stay a night there. Just horrible

Exceptional

Value for money

Liked: The location was fabulous for our walking tour and we had a cute little terrace. I don't really understand why some say overpriced. If you want a 4star west end hotel you are looking at £350 a night. Reality check needed, this is good value.
Disliked: Double bed was only a small double so we were a bit squashed

BIG MISTAKE BOOKING THIS HOTEL

Liked: There was nothing to like apart from the gentleman on reception when we arrived. He was very pleasant.
Disliked: The room was TINY and there was nowhere to put our suitcases except in front of the door which completely blocked our exit from the room. The sheets had dirty marks on them. The beds were very uncomfortable and lumpy. The A/C leaked water. The wall above one of the bed heads had what looked like body fluids on it. The shower couldn’t be adjusted and only produced steaming hot water which burnt us. The key card we were given to us when we arrived gave us a hint of what was to come. The location is less than ideal for two women traveling on their own. I fairness, we received a partial refund as we moved out after two nights because the room was so bad.

Good