Plaza London Hotel

Disliked: Bulb out in light; room not clean and curtains would not close. Toilet didn't flush properly; shower and tap were just trickling, due to zero water pressure. Shoddy decorating and dated furniture and also couldn't get any WIFI. Went down for breakfast and it was just loaves of bread and a toaster and raw peppers and cucumber(?) and uncovered bowls of cereal. I just left the hotel with no shower and no breakfast - I was very disappointed and feel the price charged was a total rip off. I don't know how I managed to bite my tongue and not say anything, as I want my money back. I would never stay here again and definitely not recommend this place to anyone. I paid £123.00 for one night here and feel ripped off. Plaza London is somewhere Ricky Gervais should send Karl Pilkington to.

Bad

Liked: Only positive is the shower was actually great, but literally everything else about was disgusting

Good

Good

Good

Passable

Liked: Location (close to tube station); polite staff
Disliked: Very bad noise insulation; I didn't really manage to sleep as there was a man snoring in the room next to me and the radiator was making a noise all night. There was a hair in the 1 towel provided and the window was not closing properly (I didn't pay too much attention as it was on the third floor, but it is an issue) and the lamp next to bed was not working.

Pleasant

Liked: Staff
Disliked: Room

Disappointing

Liked: Location was good for what we wanted and staff were helpful.
Disliked: Bed was very small and difficult to get in and out of because it was cramped next to the walls. Room was very small. Difficult to walk round each other. Chair was rickety.

Good but with few improvements...

Liked: BalconyComfy bedCleanStaff
Disliked: Pillows like bricksShower door is on backwardsWiFi was hard to connectTiny tvNo bedside light

Very good