Pinnacle Hotel Harbourfront Guest Reviews
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|0.6 miles from Vancouver centre|
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Omar Mon, 6 July 2020
Monique Mon, 6 July 2020
Hessah Sun, 5 July 2020
Anonymous Sun, 5 July 2020
Debbie Sun, 5 July 2020
Staff working hard to meet...
Liked: Good options and attentive service
Quyen Thu, 2 July 2020
Wouldn?t stay here again
Liked: The location was great. That?s pretty much all that was good about it. Some of the staff were nice. I was charged incorrectly on my visa, and the manager had no solution, but to just wait and see and call my credit card company even though they were the ones who charged me twice. We also found that the receptionist was trying to make more money off of us with the addition parking expenses, when street parking (due to covid) is basically free. We stayed 3 nights and received no room service at all. They were not even ?allowed? to make up our bed or change the garbage bins. Overall I am very disappointed in this place. Positive: the view is nice.
Disliked: Staff, expense, no room service, charged my credit card incorrectly, no resolve. Nothing was open, no swimMing pool, no ice machine, no microwave, no housekeeping.
Kassandra Thu, 2 July 2020
Liked: The location was perfect. The lobby was nice.
Disliked: There were no cleaning services. We asked for a couple extra water bottles and seemed to have a hard time getting them. We got charged extra for parking.
Luís Thu, 2 July 2020
Liked: Exceptional location. Amazing view.
Great place for the value.
Disliked: We did not get new towels. Probably, a lack of communication between staff.
Anonymous Tue, 30 June 2020
Melissa Mon, 29 June 2020