Pinn Road Inn and Suites Lackland AFB and Seaworld

Good value for Lackland based...

Liked: We rented this room for family members so we didn’t stay ourselves. The management was very nice and friendly. The area was convenient (close to Lackland about 1-2 miles away) and the room was clean, well maintained, and the hotel is fenced off well. The staff were very friendly, helpful, and nice. Based on value I would recommend it. Proximity to Lackland was close and convenient. I’m thankful for the good proximity and the staff. They really were nice and accommodating and for these reasons they deserve a thumbs up.
Disliked: It is not located in the best area. But from driving through San Antonio they weren’t in the worst area either. Management does maintain their hotel very well. So I really don’t have any ‘didn’t likes’ about the hotel itself.

Bad

Very pleasant stay especially for...

Liked: Staff was very nice, room was a great price, and bed was comfortable.
Disliked: There was hair all over the bathroom floor and shower

Better then expected

Liked: The room was clean and spacious, kitchen was a surprise bonus with big refrigerator and appliances. Quiet area, when you enter the parking lot - there are no cars there and it seems suspicious, but I guess not many people are aware of this hidden budget gem in San Antonio, so it is kind of private, nice for the family
Disliked: The bathroom was old and blow dryer did not work, just broken. Since it was first floor - had bugs visiting but it is normal situation for Texas.

Superb

Liked: During my previous stays I've had a much better experience with the staff. The two gentlemen that have been there in the past were so pleasant friendly and talkative. They remembered us from our first stay and gave us our same room. We brought another couple with us that time and they were treated just as great as us. However this time there was a woman and she seemed quiet frustrated and pushy. Seems she may have been upset that we come into town late and checked in late. All in all not bad, we enjoy staying here as it is generally close to everything we come to town to enjoy. While it is in a sketchy area and there are homeless and nightwalkers as long as you mind your business everything is just fine.

Affordable

Liked: Disgusting
Disliked: Cleanliness

Superb

Exceptional

Very poor