Pilgrims Hotel Guest Reviews
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|0.1 miles from Canterbury centre|
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Anne Sun, 26 September 2021
Nice friendly staff, very central...
Liked: Would have liked something hotRoom was nice
Disliked: Somewhere to sit comfortably, a lounge maybe
Jax Sun, 26 September 2021
Liked: Larrge comfortable room in a lovely building which was very pretty to look at.Clean, spacious and not cluttered.
Disliked: very wobbly toilet seat and the bathroom felt not finished, no hooks to hang wet towels up or holder for shampoo etc.Unfortunately quite noisy at night time from the high street so a room at the side of the property may be a better option.
Edward Sun, 26 September 2021
Excellent location, very clean and...
Liked: Brilliant little hotel, friendly staff and the room was a good size, well equipped and incredibly clean.
Disliked: Breakfast was pretty underwhelming and I had to ask the waiter 2 times for tea... And he still forgot to bring it.
Krassimir Sat, 25 September 2021
Simon Sat, 25 September 2021
We would never go back...
Liked: The location was lovely and the breakfast was okay - unremarkable but nothing to complain about.
Disliked: A party door to an adjoining room was unlocked when we arrived and neither the staff nor the duty manager could lock the door for more than 12 hours, so it was left unlocked while we were out.The following night at 1 am we were woken by the couple in the room on the other side of the party door. The emergency number for hotel staff was diverted to an answerphone, which would not have helped in a real emergency. The couple were quieter after we knocked very loudly on the adjoining door, but were still chatting, or on the phone, for the next five hours, still very audible through the single party door. We do not blame them, but the desire to cram another room (ours) into what had obviously been a corridor without adequate sound insulation prevented ys from getting any real sleep that night.
Anonymous Sat, 25 September 2021
Liked: Clean, well decorated, small touches that were nice such as robe and nice towels.
Disliked: Nothing bad
Will Fri, 24 September 2021
Excellent service and value for...
Liked: The room was clean and spacious. The staff were all friendly and helpful. This place gave excellent service and value for money. I would happily stay here again.
James Fri, 24 September 2021
Good value for money
Liked: Plenty of options for breakfast and helpful staff. Very good value for money.
Disliked: It's a good central location opposite the Marlow theatre. Hard to find initially as the sat nav can't take you by car.
Charis Thu, 23 September 2021
A very happy three day...
Liked: Location excellent. View over rooftops fun. Breakfast good with speedy and friendly service.
Disliked: Shower rather medieval!
Derek Wed, 22 September 2021
Comfortable spacious room
Liked: Room 17, was spacious, large shower, clean. Quiet considering it?s close proximity to Main Street. Ideal position for visiting Canterbury and if visiting the theatre across the way.
Disliked: Disappointing on-site bar, not much beer selection?just a single Spanish lager on tap, missing branded spirits such as Bacardi, didn?t use the bar. No on-site parking, pay parking 5 mins walk away, discount if pay at hotel.