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Pilgrims Hotel eee - 0808 164 1025
Pilgrims Hotel, 18 The Friars, Canterbury -0808 164 1025
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BOOK ONLINE OR CALL - 0808 164 1025
4.5
HOTEL RATING: 
VERY GOOD
4.5 out of 5 (1131 Ratings)
0.1 miles from Canterbury centre
BOOK ONLINE OR CALL - 0808 164 1025
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Hotel Description
Located within the Roman city walls of historic Canterbury's center this family-run hotel dates back to the 16th century. It offers free WiFi and a cozy oak-beamed bar. With a flat-screen TV each traditional room at The Pilgrims Hotel feature an private bathroom with free toiletries. A tea and coffee tray is also provided. A Continental breakfast will be served to your room. Pilgrims Hotel is located opposite the Marlowe Theater and the stunning 11th-century Canterbury Cathedral is just a 5-minute walk away. The shops and restaurants of the city center are just a few minutes' walk through picturesque medieval streets.

Check-in time: 14:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
Other Amenities
` Meeting/Banquet Facilities
` Bar
` Coffee shop
` Shared lounge/TV area
` Free Wi-Fi
` Off-Site parking
` Daily Housekeeping
` Non-Smoking Rooms Available
` Cashless payment available
` Luggage storage & lockers
` Non-smoking property

Pilgrims Hotel Guest Reviews

Overall Average Score: 
Very Good (4.5 out of 5)

Write a review

4

Very Good - 4 out of 5

Ian Wed, 17 August 2022

Very good

4.5

Wonderful - 4.5 out of 5

Astrid Tue, 16 August 2022

perfect central location, friendly staff,...

Liked: Very central location and has friendly and helpful staff. Good continental breakfast. for our motorbike they gave us a secure parking

2

Disappointing - 2 out of 5

Catherine Tue, 16 August 2022

Was pleasant and only spoilt...

Liked: Room was very clean pleasant and nicely decorated. Location was good.
Disliked: The worst and main negative was the extremely rude and unpleasant staff member who unfortunately for us was serving (if you could call it that!) breakfast the morning of our stay. Can't remember her name (and really don't want too!!) but it started with an S and she seemed eastern european. It was the most unpleasant breakfast we had ever had and was so bad our adult son actually got up and left before he had anything as it was that bad because she was so unhelpful, angry and basically shouted at anyone who dared asked or enquired about anything. She clearly did not want to be there, work or serve anyone and lacked any politeness or people skills. All the other staff we encountered and dealt with were nice and helpful. Only other thing was the windows in the rooms could not be kept open and as no air conditioning, in the summer was quite uncomfortable.

4

Very Good - 4 out of 5

Sandra Tue, 16 August 2022

Very good

Liked: Great location, good breakfast, very nice staff.

4

Very Good - 4 out of 5

Joanna Tue, 16 August 2022

Very good

2

Disappointing - 2 out of 5

Nikki Mon, 15 August 2022

Lovely stay but unfortunately the...

Liked: Breakfast was plentiful and a good variety, location was spot on where we wanted to be, staff were friendly.
Disliked: They do not reply to emails, the toilet seat was disgraceful, badly damaged and not fitted to the toilet properly.The windows did not open, with this being a hot summer was unacceptable .When you are paying 126 per night these are things i expect to be of a standard to reflect the price.

5

Exceptional - 5 out of 5

Jonathan Mon, 15 August 2022

Exceptional

Liked: Continental breakfast was great. This was our third hotel in as many days so not having the choice of a full english breakfast was quite satisfying. Location was brilliant. Everything was in walking distance. We paid for the car park at the hotel. The car park was a short walk away and operated by cameras. You simply drove out at the end if your stay. Very simple.

5

Exceptional - 5 out of 5

Renee Mon, 15 August 2022

quaint, centrally located, friendly staff,...

Liked: centrally located, this quaint little place was great. Polite and friendly staff, and a great little pub downstairs. would definitely stay here again.
Disliked: would have liked a fan in the room as was quite warm being upstairs. But it was manageable. Nothing to complain about.

5

Exceptional - 5 out of 5

Caroline Sat, 13 August 2022

Comfortable stay in a central...

Liked: Easy to find, central location. Friendly welcome. Bikes securely stored overnight. The bath was a welcome and refreshing surprise. Compact comfortable room overlooking the theatre. Great choice from generous buffet breakfast.
Disliked: Heavy fire door slams - perhaps a little sign asking people to close the door quietly?

4.5

Wonderful - 4.5 out of 5

Lee Thu, 11 August 2022

We would definitely come and...

Liked: The room was very clean and had everything we needed including a fan as was very warm, the breakfast was fantastic with something for everyone and very good service

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Pilgrims Hotel 18 The Friars, Canterbury