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AustraliaPier House Resort & Spa Guest Reviews
Overall Average Score:
Very Good (4.2 out of 5)
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Shannon Thu, 3 July 2025
Very good
Chris Wed, 2 July 2025
Exceptional
Liked: Super nice hotel perfect location great accommodations if you can afford it
Anonymous Sat, 28 June 2025
Very good
Liked: Great
Disliked: Pool could use updating.
Jikza Tue, 24 June 2025
We had a positive experience...
Liked: The hotel is in a great location, the ocean-front rooms have wonderful views of the bay, and you enjoy an amazing sunset. The staff was courteous and friendly.
Disliked: The bed mattress was not as comfortable, and some areas in the room were not as clean - could use some updates. Meal prices were on the higher side but expected based on the location.
Ella Fri, 20 June 2025
Key West’s best hotel
Liked: Amazing and unique hotel with the private beach, 360 degrees view and one of the best location
Disliked: Everything
Anonymous Thu, 19 June 2025
Exceptional
Mayle Tue, 17 June 2025
Spa staff was also top...
Liked: Location was wonderful. We parked our car up on arrival and was able to walk to all of our destinations during our 4 day stay. Food was exceptional, staff was very friendly and accommodating. I also noticed how friendly all of the other guests were.
Disliked: Beach area wasn't tended to well. Food plates, empty cups, etc... were left out until the next day. Food and beverage service staff was great and very busy but no one was there to tidy up.
Steven Mon, 16 June 2025
Would not stay here again...
Liked: Location is good
Disliked: Lounge Chairs by the pool are very soiled and outdated, as is the pool. The Air conditioner in the room is very very loud, very hard to sleep. Limited amenities for the price. Would not stay here again for $400 a night......
Roger Mon, 16 June 2025
Exceptional
Amanda Sat, 14 June 2025
Location was perfect! Will be...
Liked: Location! Outdoor space on the water and the onsite dining options were perfect. Beverage service while at the pool and beach was the best!
Disliked: Lighting in the room we stayed in wasn’t great. Hard to see to get ready. Room AC didn’t work well. You spend the majority of your time out and about so this was a minor inconvenience.
