Got upgraded to the Premier Suite and it was great. Friendly staff, comfortable bed and great location.

Liked: Room was excellent. Close to Cobbs.
Disliked: Neighborhood is a bit loud.

Good

Liked: Fantastic location 2 mins walk to Fishermans Wharf area. Rooms comfortable and clean. Parking costs are high but you have in and out access rights, plus you have until 15:00 on checkout day. Breakfast is excellent.
Disliked: Resort / Urban Fee - just build it into the room rate please it will be more transparent that way. Always feel like I'm getting fleeced with these extra charges.

First fab leg in San...

Liked: Conveniently located with fab restaurants just up Columbus Ave
Disliked: Nothing really would definitely recommend!

Excellent. Would recommend to others...

Liked: Got a text from Ivy to see how things were going. Sink was fixed very quickly. Excellent service at desk, concierge, breakfast area. Wonderful offerings for breakfast, though the $30 per diem is high. Liked using the outdoor courtyard for a place to read.
Disliked: Fitness room too small for early hours-- 6-7am. Need at least more floor space and one extra bench. Noise outside one night---at 3am, which may have been street cleaning. Nothing that can be done about it unless there are quieter rooms which we should have asked about.

No complaints; excellent location; great...

Liked: Proximity to Fisherman's Wharf and a great breakfast.
Disliked: The absense of any view at all. Such a beautiful place and we were stairing at the other wing of the hotel.

Nice Place

Liked: Very convenient location for Fisherman's Wharf area.
Disliked: Would benefit from a restaurant.

Very good hotel with some...

Liked: Great staff, large room,clean, breakfast is good, great location
Disliked: We had a room for 4. You can expect the bathroom to be divided from the restroom but they are combined. Also the door of the bathroom is not really closed

Exceptional

Exceptional

Exceptional