Pickfords Hotel

Fabulous location for this friendly...

Liked: This accommodation is located right on the sea front in Penarth, making it ideal for a seaside break or, as in our case, a place to stay for the Penarth Chamber Music Festival. Sid, our host, gave us the warmest welcome, and cares about his guests having a comfortable and enjoyable stay. The breakfast, with a variety of options from the restaurant menu (served from 09:00) was excellent, cooked to order, and of high quality. Our double bed was comfortable, though some might have thought the mattress a little soft; it suited us though. We had a shower over the bath in room 6, which did mean climbing over the side of the bath to use the shower, which isn't ideal. But we know other rooms have walk-in showers. And the shower worked well. The little bathroom also has a lovely sea view!
Disliked: Room 6 is on the small side, with not a lot of clothes storage space - we were there for 3 nights and would like to have unpacked fully. There is only one bedside table and lamp - there is no room for one on the bathroom side of the bed. Maybe a small shelf above would be a good idea? The toiletries originally provided in the bathroom were just shampoo, but we asked for some handwash or soap, and were given soap. We were happy to use our own shower gels, shampoo and conditioner, but I felt that, as it said on the Booking listing that toiletries are provided, these should at least be something to wash your hands with. But this was really the only criticism, and to be fair, was dealt with quickly and willingly by Sid.

Very good

Exceptional

Liked: Lovely location, clean room. Staff very helpful and friendly. Great choice for breakfast.

Superb

Location and staff lovely but...

Liked: Location , breakfast and staff excellent
Disliked: our bedroom really let our stay down . It was very dated , small and had a very bad smell - like something was rotting or it was drains . The bed was very uncomfortable . It was somewhere for us to just put our heads down for the night as we were at a function in Penarth so didn't have to spend time in room but if we had been staying for a holiday we would not have been able to stay in the room . It was very overpriced for the room

Sid's Restaurant and Bar with...

Liked: The property is in a great location on The Esplanade in Penarth. There are limited parking spaces outside the property. We received a warm welcome from Sid. The room had everything you need and the sea view was lovely. The bed and pillows were comfortable and the black out blinds were very effective. The breakfast menu had a good selection. We also had an evening meal in the restaurant, which we enjoyed. We felt very well looked after by Sid and his hard working team during our stay.
Disliked: There wasn't anything that we didn't like

Superb

Liked: Friendly staff and owner. Always attentive.
Disliked: Absolutely nothing

Superb

Very good