Name: Phoenix Hotel
Address: 15 Fore Street, Chard
Telephone: 0745 127 3975

Phoenix Hotel Guest Reviews

Overall Average Score:

Pleasant (3.3 out of 5)

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Terrible stay

Liked: Nothing The state of the hotel was awful Blood in the walls and mattress

Good

Very good

Don’t!

Liked: After being visibly pissed off with me for a misunderstanding over our reservation, the bar girl let us put our cycles in a storeroom. Thankyou for that!
Disliked: Not enough space here to say, just take my word for it. Maybe the turd in our en-suite toilet as a welcome gift was a bad start. The barmaid and the locals taking the piss out of us also didn’t help! WORST place I have ever stayed in.

Really positive experience, great people.

Liked: All the staff and locals were very friendly and helpful. It was very affordable. Bedroom had everything you need.

Good

Liked: Good sized room, comfy bed. Polite & helpful staff. Basic pub food menu well delivered - hot & tasty. Parking. Mid week - very quiet.
Disliked: Scruffy decor - but not a problem.

Good

Fair

Liked: The location
Disliked: The bed wasn't comfortable, the staff weren't friendly and flexible to yours needs,. and houseman ship is poor

Superb

Liked: Even thou it's party time on Saturday night I had the TV just right I was a very happy customer can't find a fault and brilliant on the budget quality at an excellent value and thanks to all the staff that were great warm and made welcome
Disliked: All good 👍