A pleasant surprise! Very trendy and fun, creative hotel. Clean, comfortable and affordable - close to Civic Center. Awesome staff. I will definitely be back!

Fabulous

The Phoenix was an enjoyable...

Liked: Wonderful accommodation with character. The vibe is unique. The pool and layout provide an oasis within the city. The staff are helpful and friendly. The food in the adjoining restaurant is excellent.
Disliked: Although security at the Phoenix is reassuring, the surroundings are unsafe: especially at night. The streets are home to many people living on the streets. The difficulties facing people that are homeless are evident including drug use, poverty, and mental and physical health issues. A sad reflection of inner city life rather than the Phoenix.

Exceptional

Liked: Perfect place, out of time in the center of SF.

Superb

Love staying here every time...

Liked: The location in the Tenderlion is in a prime spot! Located near downtown, walkable and close to transportation. There are lots of local restaurants, shops and bars in the neighborhood that are walking distance.
Disliked: Nothing. The location of the hotel feels like an oasis to the lively neighborhood just outside the courtyard. I just wished I had more time to enjoy the pool, which is heated! And to hang out at the restaurant/lounge/bar.

Superb

Liked: Great vibe, not your plain vanilla hotel. Love the feel of this place - would highly recommend.
Disliked: IKEA furniture doesn?t give an impression of quality

Fabulous

Liked: Rock?n roll history place ...

Exceptional

Retro Mid-Centry Hideaway in the...

Liked: If you?re into reliving the vibe of the midcentury modern era, this is the perfect place to stay. It?s a little oasis that takes you way back in all the best ways from the theming in each of the rooms to the vintage restaurant and bar mixing all the classics. The front of house staff were amazing and their attention to keeping guest comfort #1 is pretty refreshing. With a limited number of rooms, it?s definitely more cozy than staying at a larger chain hotel. Highly recommend if you want to break the tourist ?must-do?s? if you frequently visit San Francisco.
Disliked: I didn?t take too much issue with it, but it is in the heart of the tenderloin. Frankly, it can be a little rough around the outside of the hotel and if you?re not used to it, you may have some culture shock. Not the best family friendly environment. But, if you don?t mind the occasional request for spare change, you hardly notice once you?re inside the fenced in common area. The actual location of the hotel can be tricky, I missed it the first time. It?s also right on the corner of a pretty busy intersection, so the entrance can sometimes be blocked by traffic or bus.