Phoenix Hotel Liverpool

Exceptional

Disappointing

Exceptional

Not as advertised !!

Liked: Clean Very friendly staff
Disliked: It's a room above a pub. You compete for attention at check in with pub customers.Very small room not as described in the advert.Deluxe room has a small double bedNo place to hang / hangers for clothesThere is nowhere/ surface to put toiletries in the bathroom No soap or shampoo in dispensers. A massive £150 caution before you check inSays free parking,but on the grounds says you park at your own risk.Overall not as portrayed in advert

Pleasant

Exceptional

Good stay

Liked: Good room clean and comfortable, worth for the cost.
Disliked: N/A

That staff is what made...

Pleasant

Liked: Lovely friendly staff.Room was clean and sufficient enough.The tv had a fire stick so could easily log into your account to watch netflix ect.Location was ok not much around if you wanted to bar crawl. Taxi cheap enough into town centre thou.
Disliked: No where on your door step for breakfast.shame there isn't food at hotel not even vending machine. No coffee in room only tea. And no coffee offered at bar.The bathroom door didn't close without force .No official parking but car was safe enough.